ProLiant 1600 ServersSupporting Pentium II Processors with 100 MHz GTL BusMaintenance and Service GuideFirst Edition (May 1998)Part Number 179480-001S
1-2 Illustrated Parts CatalogSystem Components Exploded View15119201779121618141413632bFigure 1-2. Exploded view of the Compaq ProLiant 1600 Ser
3-55Compaq ProLiant 1600 Servers Maintenance and Service Guidestatus will occur. This status mayalso occur if another configuredlogical drive is in th
3-56 Diagnostic ToolsDAAD Diagnostic Messages Continued Message Description Recommended ActionLogical Drive Xstatus =INTERIMRECOVERYA physical dr
3-57Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionMirror datami
3-58 Diagnostic ToolsDrive (bay) XwasinadvertentlyreplacedThe physical drive wasincorrectly replaced after anotherdrive failed.Replace the drive th
3-59Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionSCSI port X,d
3-60 Diagnostic ToolsDAAD Diagnostic Messages Continued Message Description Recommended ActionWARNING -Drive WriteCache isenabled on XDrive has i
3-61Compaq ProLiant 1600 Servers Maintenance and Service GuideMultiple Ways of Viewing the LogYou can view an event in the IML in several ways: On th
3-62 Diagnostic ToolsCompaq Survey UtilityThe Compaq Survey Utility is a serviceability tool available from Windows NT and NovellNetWare that deliv
3-63Compaq ProLiant 1600 Servers Maintenance and Service GuideTable 3-22 Event MessagesEvent Type Event MessageMachine EnvironmentFan FailureFan Inser
3-64 Diagnostic ToolsEvent Messages Continued Event Type Event MessagePCI Bus ErrorPCI Bus Error (Slot X, Bus X, Device X, Function X)Power Subsy
1-3Compaq ProLiant 1600 Servers Maintenance and Service GuideSpare Parts ListTable 1-1Spare Parts ListRef Description Spare Part #CHASSIS1 Chassis 313
3-65Compaq ProLiant 1600 Servers Maintenance and Service GuideRapid Recovery ServicesCompaq servers provide rapid recovery services for diagnosing and
3-66 Diagnostic ToolsThe available recovery features are: Software Error Recovery – automatically restarts the server after a software-inducedserv
3-67Compaq ProLiant 1600 Servers Maintenance and Service GuideHardware RequirementsTo use this level of ASR-2 over a modem, you need the following: C
3-68 Diagnostic ToolsCompaq Integrated Remote ConsoleThe standard Compaq Integrated Remote Console performs a wide range of configurationactivities
3-69Compaq ProLiant 1600 Servers Maintenance and Service GuideThe following ASR-2 flow chart shows you the sequence of events after a hardware orsoftw
3-70 Diagnostic ToolsBooting into Compaq UtilitiesWhen you enable ASR-2 to start into Compaq Utilities and a critical error occurs, theoperating-sy
3-71Compaq ProLiant 1600 Servers Maintenance and Service GuideTable 3-23 Compaq System Configuration Utility Pager Settingsfor Booting into Compaq Uti
3-72 Diagnostic ToolsCompaq System Configuration Utility Pager Settingsfor Booting into Compaq Utilities Continued Pager Data Setting Description
3-73Compaq ProLiant 1600 Servers Maintenance and Service GuideCompaq System Configuration Utility Pager Settingsfor Booting into Compaq Utilities Cont
3-74 Diagnostic Tools Network protocol IPX Network controller Compaq Network host name CPQHOU Network card slot Slot # Network frame type ETHE
1-4 Illustrated Parts CatalogSpare Parts List Continued 24 SCSI DAT/DLT Cable 300926-001 *25 Parallel Cable 271938-001 *26 SCSI Adapter Kit 50
3-75Compaq ProLiant 1600 Servers Maintenance and Service GuideCritical Error LogThe Critical Error Log records memory errors, as well as catastrophic
3-76 Diagnostic ToolsError Detected On BootUpThe server detected an error during the Power-On Self-Test (POST).Processor Prefailure A CPU has passe
3-77Compaq ProLiant 1600 Servers Maintenance and Service GuideCritical Error Log Messages Continued Message DescriptionNMI - PCI Bus ParityErrorA par
3-78 Diagnostic ToolsRevision History TableSome errors can be resolved by reviewing changes to the server configuration. The server hasan Automatic
3-79Compaq ProLiant 1600 Servers Maintenance and Service GuideStorage Fault Recovery TrackingThis feature tracks over 12 failure-indication parameters
3-80 Diagnostic ToolsRemote Service FeaturesCompaq servers have the following management features that you can access by modem ornetwork:Table 3-26
3-81Compaq ProLiant 1600 Servers Maintenance and Service GuideROMPaqUsing flash ROM in Compaq servers allows the firmware (BIOS) to be upgraded with s
3-82 Diagnostic Tools Asset Management - Exports asset information from the Compaq Insight Managerdatabase to leading database and spreadsheet app
4-1Compaq ProLiant 1600 Servers Maintenance and Service GuideChapter 4Connectors, Switches, andJumpersThis chapter provides connector, switch, and jum
4-2 Connectors, Switches, and JumpersProcessor BoardComponentsFigure 4-2 depicts the Compaq ProLiant 1600 processor board components.Table 4-2 give
1-5Compaq ProLiant 1600 Servers Maintenance and Service GuideSpare Parts List Continued 50 2.1-GB Pluggable Wide Ultra 1-inch Hard Drive 242603-00
4-3Compaq ProLiant 1600 Servers Maintenance and Service GuideExternal Connectors and LEDsFigure 4-3 depicts the Compaq ProLiant 1600 processor board e
4-4 Connectors, Switches, and JumpersBus SettingsThe bus/core frequency ratio switch is located on the Compaq ProLiant 1600 processor board.Table 4
4-5Compaq ProLiant 1600 Servers Maintenance and Service GuideSystem I/O Board ComponentsFigure 4-4 depicts the Compaq ProLiant 1600 system I/O board
4-6 Connectors, Switches, and JumpersRear ConnectorsFigure 4-5 depicts the Compaq ProLiant 1600 system I/O board rear connectors. Table 4-6gives t
4-7Compaq ProLiant 1600 Servers Maintenance and Service GuideSW1 - System Maintenance SwitchTable 4-7 defines the function for each SW1 switch setting
4-8 Connectors, Switches, and JumpersBackplane BoardFigure 4-6 depicts the Compaq ProLiant 1600 backplane board connectors. Table 4-8 givesthe cor
5-1Compaq ProLiant 1600 Servers Maintenance and Service GuideChapter 5Physical, Operating, andPerformance SpecificationsThis section provides operatin
5-2 Physical, Operating, and Performance SpecificationsSystem UnitTable 5-1System Unit SpecificationsU.S. MetricDimensionsHeight18.63 in 47.32 cmDe
5-3Compaq ProLiant 1600 Servers Maintenance and Service GuidePower SupplyTable 5-2Power Supply SpecificationsU.S. MetricInput SpecificationsNominal Li
5-4 Physical, Operating, and Performance SpecificationsSDRAM Dual Inline Memory Module(DIMM)Table 5-4SDRAM DIMM SpecificationsSize 32, 64, 128, 256
2-1Compaq ProLiant 1600 Servers Maintenance and Service GuideChapter 2Removal and ReplacementProceduresThis chapter provides subassembly/module-level
5-5Compaq ProLiant 1600 Servers Maintenance and Service GuideIDE 24X CD-ROM DriveTable 5-6IDE 24X CD-ROM Drive SpecificationsU.S. MetricDimensionsHeig
5-6 Physical, Operating, and Performance SpecificationsIDE 24X CD-ROM Drive Specifications Continued U.S. MetricOutput Power 0.14 mWOperating Con
5-7Compaq ProLiant 1600 Servers Maintenance and Service GuideIDE/CD CableTable 5-8IDE/CD Cable SpecificationsConnector type Flat cable, socket, multi-
Index-1Compaq ProLiant 1600 Servers Maintenance and Service Guide IndexAaccess panelfrontremoving and replacing 2-5spare part number 1-3left side
Index-2componentsexploded view 1-2processor board, illustrated 4-2system I/O, illustrated 4-5connectors 4-3CD-ROM, backplane 4-8diskette, ba
Index-3Compaq ProLiant 1600 Servers Maintenance and Service Guideexploded viewsmechanical parts 1-1system components 1-2external replacement batte
Index-4memoryexpansion board, illustrated 1-2fault recovery tracking, defined 3-66illustrated 1-2removing and replacing 2-27specifications 5
Index-5Compaq ProLiant 1600 Servers Maintenance and Service GuideROMPaqFirmware Upgrade Utility 3-2to upgrade the ROM 3-68run utilities 3-2Ssafe
Index-6Vvideodisplay unit, test error codes 3-24monochrome board, test error codes 3-25video connector 4-1Wwarningsrack 2-3safety 2-4
2-2 Removal and Replacement ProceduresSymbols in EquipmentWARNING: Any surface or area of the equipment markedwith these symbols indicates the pre
2-3Compaq ProLiant 1600 Servers Maintenance and Service GuideCAUTION: Electrostatic discharge can damage electroniccomponents. Be sure you are proper
2-4 Removal and Replacement ProceduresRack Warnings WARNING: To reduce the risk of personal injury, make sure thatthe rack is adequately stabiliz
2-5Compaq ProLiant 1600 Servers Maintenance and Service Guide Server Warnings and Precautions WARNING: To reduce the risk of personal injury from h
2-6 Removal and Replacement ProceduresFront BezelTo remove the front bezel:1. Unlock the front bezel keylock.2. Open the front bezel.3. Lift up
NoticeThe information in this publication is subject to change without notice.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OREDITORIA
2-7Compaq ProLiant 1600 Servers Maintenance and Service GuideFront Bezel PlateTo remove the front bezel plate :NOTE: This procedure applies to the P
2-8 Removal and Replacement ProceduresFeetTo remove the feet from the chassis, one at a time:1. Perform the preparation procedures. See page 2-2.2
2-9Compaq ProLiant 1600 Servers Maintenance and Service GuideLeft Side Access Panel Remove the left side access panel to service the hot-plug drive
2-10 Removal and Replacement ProceduresTop Cover Remove the top cover to service the PCI and ISA boards, system switches, IDE CD-ROMdrive cables,
2-11Compaq ProLiant 1600 Servers Maintenance and Service GuideRight Side Access Panel Remove the right side access panel to convert from tower to rac
2-12 Removal and Replacement ProceduresMass Storage Compaq ProLiant 1600 servers ship standard with a hot-pluggable drive cage containing five1-in
2-13Compaq ProLiant 1600 Servers Maintenance and Service GuideHot-Plug Drive Cage To remove the hot-plug drive cage:1. Perform the preparation proc
2-14 Removal and Replacement ProceduresIDE 24X CD-ROM DriveTo remove the IDE 24X CD-ROM drive:1. Perform the preparation procedures. See page 2-2.
2-15Compaq ProLiant 1600 Servers Maintenance and Service GuideDiskette DriveTo remove the 1.44 MB diskette drive:1. Perform the preparation procedure
2-16 Removal and Replacement ProceduresCable DiagramsSpare Part No. 271936-002Figure 2-11. IDE 24X CD-ROM drive cableSpare Part No. 271928-001Figu
iiiCompaq ProLiant 1600 Servers Maintenance and Service GuideContentsAbout This GuideCompaq Technician Notes...
2-17Compaq ProLiant 1600 Servers Maintenance and Service GuideSpare Part No.149097-001Figure 2-13. Hot-plug drive cage cable (Point to Point SCSI cab
2-18 Removal and Replacement Procedures System I/O Board CageThe system I/O board cage contains the system I/O board with PCI slots, system switche
2-19Compaq ProLiant 1600 Servers Maintenance and Service GuideI/O Fan with BracketTo remove the I/O fan with bracket:1. Perform the preparation proce
2-20 Removal and Replacement ProceduresPower SwitchTo remove the power switch and cable assembly:WARNING: Any surface or area of the equipment mar
2-21Compaq ProLiant 1600 Servers Maintenance and Service Guide6. Unwind the power supply cables and LED cables from the strain-relief casing anddisco
2-22 Removal and Replacement ProceduresProcessor Cage AssemblyThe processor cage assembly contains the processor cage, processor board, processor,p
2-23Compaq ProLiant 1600 Servers Maintenance and Service Guide5. Pull the processor cage out through the back of the chassis.Figure 2-19. Removing t
2-24 Removal and Replacement ProceduresProcessorTo remove the processor:1. Perform the preparation procedures. See page 2-2.2. Remove the process
2-25Compaq ProLiant 1600 Servers Maintenance and Service GuideProcessor Retention BracketTo remove the processor retention bracket:1. Perform the pre
2-26 Removal and Replacement ProceduresProcessor Power ModuleTo remove the processor power module:1. Perform the preparation procedures. See page
ivChapter 3Diagnostic ToolsUtilities Access...
2-27Compaq ProLiant 1600 Servers Maintenance and Service GuideMemoryCompaq ProLiant 1600 servers ship standard with 64 MB of memory installed on thepr
2-28 Removal and Replacement ProceduresThe following guidelines MUST be followed when installing or replacing memory:Use 100 MHz, 32-, 64-,128-, or
2-29Compaq ProLiant 1600 Servers Maintenance and Service GuidePower Supply To remove the power supply:1. Perform the preparation procedures. See pag
2-30 Removal and Replacement ProceduresWhen reconnecting the cables from the power supply to the backplane board, match cables P1,P2, and P5 with t
2-31Compaq ProLiant 1600 Servers Maintenance and Service GuideBackplane BoardTo remove the backplane board:1. Perform the preparation procedures. See
2-32 Removal and Replacement ProceduresExternal Replacement BatteryCAUTION: Do not remove the lithium battery from the system I/Oboard or permanen
3-1Compaq ProLiant 1600 Servers Maintenance and Service GuideChapter 3Diagnostic ToolsThis chapter describes software and firmware diagnostic tools av
3-2 Diagnostic ToolsUtilities AccessThe Compaq SmartStart and Support Software CD contains the SmartStart program and manyof the Compaq utilities n
3-3Compaq ProLiant 1600 Servers Maintenance and Service Guide Run the utilities from diskette. You can also run the utilities from their individual d
3-4 Diagnostic ToolsPower-On Self-Test (POST)POST is a series of diagnostic tests that runs automatically on Compaq computers when thesystem is tur
vCompaq ProLiant 1600 Servers Maintenance and Service GuideChapter 4Connectors, Switches, and JumpersProcessor Board ...
3-5Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofProb
3-6 Diagnostic Tools178-ProcessorConfigurationInvalidNone Processor type or stepdoes not matchconfiguration memory.Run the System ConfigurationUtil
3-7Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofProb
3-8 Diagnostic Tools212-SystemProcessorFailed/Mappedout1S Processor in slot x failed. Run Diagnostics and replacefailed processor.213-Cache SizeErr
3-9Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=Long S=ShortProbable Source ofPr
3-10 Diagnostic Tools601-DisketteController ErrorNone Diskette controller circuitryfailure.1. Make sure the diskette drivecables are attached.2. Re
3-11Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofPro
3-12 Diagnostic Tools1612-Primarypower supplyfailure2S Primary power supply hasfailed.Replace power supply as soonas possible.1613-LowSystem Batter
3-13Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofPro
3-14 Diagnostic ToolsPOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source of Problem Action1705-LockedSCSI BusDetecte
viiCompaq ProLiant 1600 Servers Maintenance and Service GuideAbout This GuideThis Maintenance and Service Guide is a troubleshooting guide that can be
3-15Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofPro
3-16 Diagnostic ToolsPOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofProblemAction1769-Slot x DriveArray - Dri
3-17Compaq ProLiant 1600 Servers Maintenance and Service Guide1776-Drive Array- SCSI PortTerminationErrorNone External and internalSCSI drives are bot
3-18 Diagnostic ToolsPOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofProblemAction1777-Drive ArrayExternal Dri
3-19Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofPro
3-20 Diagnostic ToolsPOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofProblemAction*1788-Incorrect DriveReplace
3-21Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofPro
3-22 Diagnostic ToolsPOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofProblemAction1795-Drive Array- ArrayAccel
3-23Compaq ProLiant 1600 Servers Maintenance and Service GuidePOST Error Messages Continued Error CodeAudibleBeepsL=LongS=ShortProbable Source ofPro
3-24 Diagnostic ToolsDiagnostics Software Tables 3-2 through 3-20 include all test error codes generated by Compaq products. Each codehas a corres
viii About This Guide Do not disable the power cord grounding plug. The groundingplug is an important safety feature. Plug the power cord into a g
3-25Compaq ProLiant 1600 Servers Maintenance and Service Guide7. Install a loopback plug (Part Number 142054-001), when required by Diagnostics.8. R
3-26 Diagnostic ToolsPrimary Processor Test Error CodesThe 100 series of Diagnostic error codes identifies failures with processor and system board
3-27Compaq ProLiant 1600 Servers Maintenance and Service Guide199-xx Installed devices test failed. 1. Check the system configuration andretest.2. V
3-28 Diagnostic Tools Memory Test Error CodesThe 200 series of Diagnostic error codes identifies failures with the memory subsystem.Corrective acti
3-29Compaq ProLiant 1600 Servers Maintenance and Service GuideKeyboard Test Error CodesThe 300 series of Diagnostic error codes identifies failures wi
3-30 Diagnostic ToolsVideo Display Unit Test Error CodesThe 500 series of Diagnostic error codes identifies failures with video or system boardfunc
3-31Compaq ProLiant 1600 Servers Maintenance and Service GuideDiskette Drive Test Error CodesThe 600 series of Diagnostic error codes identifies failu
3-32 Diagnostic ToolsSerial Test Error CodesThe 1100 series of Diagnostic error codes identifies failures with serial/parallel interface boardor sy
3-33Compaq ProLiant 1600 Servers Maintenance and Service GuideFixed Disk Drive Test Error CodesThe 1700 series of Diagnostic error codes identifies fa
3-34 Diagnostic ToolsTape Drive Test Error CodesThe 1900 series of Diagnostic error codes identifies failures with tape cartridges, tape drives,tap
ixCompaq ProLiant 1600 Servers Maintenance and Service Guidehttp://www.compaq.com.
3-35Compaq ProLiant 1600 Servers Maintenance and Service GuideAdvanced VGA Board Test Error CodesThe 2400 series of Diagnostic error codes identifies
3-36 Diagnostic ToolsAdvanced VGA Board Test Error Codes Continued Error Code Description Recommended Action2419-xx2420-xx2421-xx2422-xx2423-xx
3-37Compaq ProLiant 1600 Servers Maintenance and Service Guide32-Bit DualSpeed NetFlex-2 Controller and32-Bit DualSpeed NetFlex-2 Token RingController
3-38 Diagnostic ToolsCompaq Network Interface CardsTest Error CodesThe 6000 series of Diagnostic error codes identifies failures with 32-bit DualSp
3-39Compaq ProLiant 1600 Servers Maintenance and Service GuideSCSI Fixed Disk Drive Test Error CodesThe 6500 series of Diagnostic error codes identifi
3-40 Diagnostic ToolsSCSI Tape Drive Test Error CodesThe 6700 series of Diagnostic error codes identifies failures with tape cartridges, tape drive
3-41Compaq ProLiant 1600 Servers Maintenance and Service GuideServer Manager/R Board Test Error Codes Continued Error Code Description Recommended A
3-42 Diagnostic ToolsDrive Array Advanced Diagnostics(DAAD)Drive Array Advanced Diagnostics (DAAD) is a DOS-based tool designed to run on allCompaq
3-43Compaq ProLiant 1600 Servers Maintenance and Service GuideStarting DAADTo start DAAD:1. Insert the DAAD diskette into drive A.Reboot the system -
3-44 Diagnostic ToolsTable 3-21 lists DAAD diagnostic messages in alphabetical order.Table 3-21 DAAD Diagnostic MessagesMessage Description Recomme
1-1Compaq ProLiant 1600 Servers Maintenance and Service GuideChapter 1Illustrated Parts CatalogThis chapter provides the illustrated parts breakdown a
3-45Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionAcceleratorst
3-46 Diagnostic Toolslonger in use.Continued
3-47Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionAccelerator
3-48 Diagnostic Toolsattached with array accelerator board, butone is not attached.controller.Continued
3-49Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionNVRAMconfigur
3-50 Diagnostic Tools102)Controller islocated inspecial “video”slotController is installed in slot forspecial video control signals. Ifcontroller i
3-51Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionController is
3-52 Diagnostic ToolsDrive (bay) Xneedsreplacing(DAAD Error102)The 210-megabyte hard drivehas firmware version 2.30 or2.31.Replace the drive.DriveM
3-53Compaq ProLiant 1600 Servers Maintenance and Service GuideDAAD Diagnostic Messages Continued Message Description Recommended ActionDriveMonitori
3-54 Diagnostic ToolsDAAD Diagnostic Messages Continued Message Description Recommended ActionIdentifycontroller datadid not matchwith NVRAMThe i
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