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Compaq Presario Series Maintenance and Service Guide

United States December 9, 2002

Presario 305 Model

Before You Begin Specifications Parts Catalog

Removal Sequence Troubleshooting Battery Operations

Product Description Pin Assignments

Index

Troubleshooting

Preliminary

Steps

Clearing the

Power-On

Password

Power-On Self

Test (POST)

Compaq

Diagnostics

Diagnostic

Error Codes

Troubleshooting

Without

Diagnostics

Solving Minor

Problems

Contacting

Compaq

Support

This section covers troubleshooting information for the Compaq Presario

305 Model Portable Computer. The basic steps in troubleshooting include:

1. Follow the Preliminary Steps.

2. Run the Power-On Self Test (POST).

3. Follow the recommended actions described in the diagnostic

tables, if you are unable to run POST or if POST displays an

error message.

When following the recommended actions in the Sections on

POST and

Diagnostic Error Codes perform them in the order

listed. Rerun POST after each recommended action until the

problem is solved and no error message occurs. Once the

problem is solved, do not complete the remaining

recommended actions.

NOTE:

If the problem is intermittent, check the

computer several times to verify that the

problem is solved.

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