Compaq V5100 Manuel d'utilisateur

bMaintenance and Service GuideCompaq Presario V5100 Notebook PCDocument Part Number: 407368-001February 2006This guide is a troubleshooting reference

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow these

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Memory Module1. Prepare the computer for disassembly (refer to Section 5.3).Me

5–12 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the Phillips PM2.5×5.0 captive screw 1 that secures the memory/Mini Card

Removal and Replacement ProceduresMaintenance and Service Guide 5–134. Spread the retaining tabs 1 on each side of the memory module socket to release

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini Card ModuleMini Card ModuleSpare Part Number Information 802.11a/b/g Mini

Removal and Replacement ProceduresMaintenance and Service Guide 5–151. Prepare the computer for disassembly (Section 5.3).2. Remove the memory/Mini Ca

5–16 Maintenance and Service GuideRemoval and Replacement Procedures✎Before disconnecting the antenna cables, make note of which cable is attached to

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the Phillips PM2.5×5.0 screw 1 that secures the optical drive to the com

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

5–20 Maintenance and Service GuideRemoval and Replacement ProceduresIf it is necessary to replace the optical drive bracket, perform the following ste

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.10 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Remove t

5–22 Maintenance and Service GuideRemoval and Replacement Procedures3. Turn the computer display-side up with the front toward you.4. Open the compute

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.11 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

5–24 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the com

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Swing the keyboard 1 forward until it rests on the palm rest.6. Release the zer

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–27✎Before disconnecting the antenna cables, make note of which cable is attached to

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the switch cover (Section 5.10).6. Remove the keyboard (Section 5.11).7.

Removal and Replacement ProceduresMaintenance and Service Guide 5–29ÄCAUTION: Support the display assembly when removing the following screws. Failure

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

5–30 Maintenance and Service GuideRemoval and Replacement ProceduresDisplay Assembly SubcomponentsSpare Part Number InformationDisplay Plastics Kit, i

Removal and Replacement ProceduresMaintenance and Service Guide 5–3111. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 scre

5–32 Maintenance and Service GuideRemoval and Replacement Procedures✎The display bezel and display enclosure are available in the Display Plastics Kit

Removal and Replacement ProceduresMaintenance and Service Guide 5–3314. Disconnect the display panel cable 1 and display backlight cable 2 from the di

5–34 Maintenance and Service GuideRemoval and Replacement Procedures✎The display hinge base covers are available in the Display Plastics Kit, spare pa

Removal and Replacement ProceduresMaintenance and Service Guide 5–3517. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎The display hinge covers are available in the Display Plastics Kit, spare part nu

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎The display release hook is available in the Display Hinge Kit, spare part number

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎The display hinges are available in the Display Hinge Kit, spare part number 4077

Removal and Replacement ProceduresMaintenance and Service Guide 5–39✎The wireless antenna transceivers and cables are available in the Wireless Antenn

Product DescriptionMaintenance and Service Guide 1–7Table 1-1Front ComponentsItem Component Function1 Power light On: Computer is turned on. Off: C

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Base Enclosure1. Prepare the computer for disassembly (Section 5.3) and then

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Release the ZIF connector to which the TouchPad cable 1 is connected and discon

5–42 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer upside down with the front toward you.5. Remove the eleven Ph

Removal and Replacement ProceduresMaintenance and Service Guide 5–436. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the th

5–44 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift up the front edge of the base enclosure 1 until it disengages from the top

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.14 Bluetooth Module1. Prepare the computer for disassembly (Section 5.3), and th

5–46 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.15 System Board✎When replacing the system board, ensure that the following compo

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 to which the LED board cable is connected and disco

Removal and Replacement ProceduresMaintenance and Service Guide 5–494. Turn the top cover upside down with the front toward you.5. Disconnect the powe

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

5–50 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the modem connector 1 from the clip in the top cover and remove the mode

Removal and Replacement ProceduresMaintenance and Service Guide 5–519. Remove the four PM2.5×5.0 screws 1 that secure the system board and USB/audio b

5–52 Maintenance and Service GuideRemoval and Replacement Procedures12. Use the optical drive connector 1 to lift the left side of the system board 2

Removal and Replacement ProceduresMaintenance and Service Guide 5–5314. Position the system board with the ExpressCard and PC Card assemblies facing u

5–54 Maintenance and Service GuideRemoval and Replacement Procedures16. Set the USB/audio board cable and modem connector cable aside.17. Lift the sys

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.16 Display Release Button Assembly1. Prepare the computer for disassembly (Secti

5–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Release the ZIF connector 1 on the TouchPad board to which the TouchPad cable i

Removal and Replacement ProceduresMaintenance and Service Guide 5–574. Remove the four silver Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×5

5–58 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the display release button swing arm 1 from the top cover.7. Push and ho

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.17 LED Board1. Prepare the computer for disassembly (Section 5.3), and then remo

Product DescriptionMaintenance and Service Guide 1–9The external components on the rear panel of the computer are shown below and described in Table 1

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top

Removal and Replacement ProceduresMaintenance and Service Guide 5–615.18 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3),

5–62 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–634. Turn the system board upside down with the expansion port 2 toward you.5. Disco

5–64 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the following screws:1 One silver Phillips PM2.5×4.0 screw that secures

Removal and Replacement ProceduresMaintenance and Service Guide 5–658. Slide the expansion port 2 bracket 1 away from the system board.9. Remove the f

5–66 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the processor

Removal and Replacement ProceduresMaintenance and Service Guide 5–675.19 Processor1. Prepare the computer for disassembly (Section 5.3), and then remo

5–68 Maintenance and Service GuideRemoval and Replacement Procedures2. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu

Removal and Replacement ProceduresMaintenance and Service Guide 5–695.20 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

5–70 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board upside down with the expansion port 2 toward you.3. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–714. Turn the system board top-side up with the expansion port 2 toward you.5. Disen

5–72 Maintenance and Service GuideRemoval and Replacement Procedures5.21 ExpressCard Assembly1. Prepare the computer for disassembly (Section 5.3), an

Removal and Replacement ProceduresMaintenance and Service Guide 5–732. Turn the system board upside down with the expansion port 2 toward you.3. Remov

5–74 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board top-side up with the expansion port 2 toward you.5. Remov

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, WXGA, DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.15 in13.03 in15.39

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm102 g9.5 mm70 mm102 g9.

SpecificationsMaintenance and Service Guide 6–580-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5 mm70 mm99 gInterface t

Product DescriptionMaintenance and Service Guide 1–114 RJ-45 (network) jack Connects a network cable (not included).5 Expansion port 2 Connects the co

6–6 Maintenance and Service GuideSpecificationsTable 6-4DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

SpecificationsMaintenance and Service Guide 6–7Access time CD media DVD mediaRandomFull stroke< 110 ms< 210 ms< 130 ms< 225 msAudio output

6–8 Maintenance and Service GuideSpecificationsTable 6-5DVD±RW and CD-RW Double Layer Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, D

SpecificationsMaintenance and Service Guide 6–9Access time CD DVDRandomFull stroke< 175 ms< 285 ms< 230 ms< 335 msAudio output levelAudio-

6–10 Maintenance and Service GuideSpecificationsTable 6-6System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or M

SpecificationsMaintenance and Service Guide 6–11IRQ11 TI OHCI 1394 host controllerTI PCI1410 CardBus controllerIRQ12 Synaptics PS/2 TouchPadIRQ13 Nume

6–12 Maintenance and Service GuideSpecificationsTable 6-7System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

SpecificationsMaintenance and Service Guide 6–15Table 6-8System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

6–16 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-7S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Power Cord Set RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

B–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KE A 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Maintenance and Service Guide C–1C Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Captive Screw LocationsTable C-1Phillips PM2.5×5.0 Captive ScrewColor Qty. Length Thr

Screw ListingMaintenance and Service Guide C–3Phillips PM3.0×4.0 Screw LocationsTable C-2Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthBla

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationTable C-3Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pen

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–15Phillips PM2.0×3.0 Screw LocationsTable C-4Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSi

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×4.0 Screw LocationTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

C–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–19Phillips PM2.0×4.0 Screw LocationsTable C-5Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length Thread

Product DescriptionMaintenance and Service Guide 1–15Table 1-6Top ComponentsItem Component Function1 caps lock light On: Caps lock is enabled.2 Wirele

C–20 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable C-6Phillips PM2.5×13.0 ScrewColor Qty. Length ThreadHead Width

Screw ListingMaintenance and Service Guide C–21Phillips PM2.5×13.0 Screw LocationsTable C-6Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

C–22 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Screw LocationsTable C-6Phillips PM2.5×13.0 Screw (Continued)Color Qty. Length Thre

Screw ListingMaintenance and Service Guide C–23Phillips PM2.5×9.0 Screw LocationsTable C-7Phillips PM2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBl

C–24 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-8Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide C–25Phillips PM2.5×7.0 Screw LocationsTable C-8Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length Thread

C–26 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable C-9Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Screw ListingMaintenance and Service Guide C–27Silver Phillips PM2.5×4.0 Screw LocationsTable C-10Silver Phillips PM2.5×4.0 ScrewColor Qty. Length Thr

C–28 Maintenance and Service GuideScrew ListingSilver Phillips PM2.5×4.0 Screw LocationTable C-10Silver Phillips PM2.5×4.0 Screw (Continued)Color Qty.

Screw ListingMaintenance and Service Guide C–29Slotted SM1.5×9.0 Screw LocationsTable C-11Slotted SM1.5×9.0 ScrewColor Qty. Length ThreadHead WidthSil

1–16 Maintenance and Service GuideProduct DescriptionThe computer TouchPad components are shown below and described in Table 1-7.TouchPad Components

C–30 Maintenance and Service GuideScrew ListingPhillips PM3.0×6.0 Screw LocationsTable C-12Phillips PM3.0×6.0 ScrewColor Qty. Length ThreadHead WidthB

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all LCD panel cables 1 from the display inverter board and remove the invert

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the LCD panel to the display enclosure.6. Remove the LC

Display Component RecyclingMaintenance and Service Guide D–77. Turn the LCD panel upside down.8. Remove all screws that secure the LCD panel frame to

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the

Display Component RecyclingMaintenance and Service Guide D–911. Remove the screws 1 that secure the backlight cover to the LCD panel.12. Lift the top

Product DescriptionMaintenance and Service Guide 1–17Table 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the LCD panel right-side up.15. Remove the backlight cables 1 from the clip 2 in

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the LCD panel upside down.17. Remove the backlight frame from the LCD panel.Remo

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the backlight and LCD panel.

Maintenance and Service Guide Index–1Index1394 port 1–11Aarrow keys 1–13audio troubleshooting 2–23audio-in jacklocation 1–8pin assignments A–2audio-ou

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–6defaults 2–2File Menu 2–3overview 2–1Security Menu 2–4Tools Menu 2–5computer

IndexMaintenance and Service Guide Index–3spare part number 3–5, 3–19, 3–28, 5–18specifications 6–6DVD±RW and CD-RW Double Layer Combo DriveOS loading

Index–4 Maintenance and Service GuideIndexfn key 1–13front components 1–6Ggrounding equipment and methods 4–6Hhard driveOS loading problems 2–18precau

IndexMaintenance and Service Guide Index–5Mini Card communications moduleremoval 5–14spare part numbers 3–11, 3–13, 3–24, 3–25, 3–28, 5–14modem connec

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Index–6 Maintenance and Service GuideIndexDVD±RW and CD-RW Double Layer Combo Drive with LightScribe 4–3hard drive 4–3optical drive 4–3processorremova

IndexMaintenance and Service Guide Index–7system boardremoval 5–47spare part number 3–7, 3–25, 5–47system DMA 6–16system memory map 6–15Tthermal paste

Index–8 Maintenance and Service GuideIndexwireless antennadisconnecting 5–16, 5–27spare part number 3–15, 3–28, 5–30wireless button 1–15workstation pr

Product DescriptionMaintenance and Service Guide 1–195 Vents (2) Provide airflow to cool internal components.ÄTo prevent overheating, do not obstruct

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshootingAccessing Computer SetupThe information and settings in Computer Setup are accessed from the File, Sec

TroubleshootingMaintenance and Service Guide 2–34. To confirm the restoration, press f10.5. Select File > Save changes and exit, and then follow th

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisAdministrator password Enter, c

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Tools MenuTable 2-3Tools MenuSelect To Do ThisHDD Self Test options Run a quick or

2–6 Maintenance and Service GuideTroubleshootingSelecting from the Advanced MenuTable 2-4Advanced MenuSelect To Do ThisLanguage (or press f2) Change t

TroubleshootingMaintenance and Service Guide 2–72.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

2–8 Maintenance and Service GuideTroubleshootingFlowchart Description2.14 “Flowchart 2.14—No OS Loading, Optical Drive”2.15 “Flowchart 2.15—No Audio,

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking device and at the AC outlet.2

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

iv Maintenance and Service GuideMaintenance and Service Guide3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . .

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device (if applicable)YNReseat power cord in docking device andp

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.13—No OS Loading, Diskette DriveReplace the following components individually, retesting

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Maintenance and Service GuideMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . .

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNKeyboardoperatingproperly?Keyboardnot operating properly.Exte

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.19—Nonfunctioning Pointing DeviceYNPointing devicenot operatingproperly.Externaldevicewor

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

vi Maintenance and Service GuideMaintenance and Service Guide

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Subcomponents

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Display Assembly SubcomponentsSpare Part Number InformationItem Description1a1bDis

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Presario V5100 Notebook PC offers advanced modularity, Intel® Pentium® M processors, a

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics KitTable 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Illustrated Parts CatalogMaintenance and Service Guide 3–173.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-5Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Illustrated Parts CatalogMaintenance and Service Guide 3–21Screw Kit (includes the following screws; refer toAppendix C, “Screw Listing,” for more inf

3–22 Maintenance and Service GuideIllustrated Parts CatalogPower supply, 65 watt 403810-001Power cordsFor use in:Australia 403811-011Canada, French Ca

Illustrated Parts CatalogMaintenance and Service Guide 3–233.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

3–24 Maintenance and Service GuideIllustrated Parts Catalog407576-001 802.11a/b/g WLAN Mini Card module for use in the following MOW1 category countri

Illustrated Parts CatalogMaintenance and Service Guide 3–25407576-003 802.11a/b/g WLAN Mini Card module for use in the following ROW category countrie

1–2 Maintenance and Service GuideProduct Description1.1 Features✎Numerous references are made throughout this Maintenance and Service Guide to “full-f

3–26 Maintenance and Service GuideIllustrated Parts Catalog407800-001 Display inverter board407800-001 Display inverter board407809-001 ExpressCard as

Illustrated Parts CatalogMaintenance and Service Guide 3–27407856-121 Keyboard for use in French Canada407856-281 Keyboard for use in Thailand407856-A

3–28 Maintenance and Service GuideIllustrated Parts Catalog409073-001 Fan assembly (includes thermal paste)409078-001 USB/audio board for use with ful

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 When standing, use foot straps and a grounded floor mat. Foot straps (heel, to

Product DescriptionMaintenance and Service Guide 1–3 Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bi

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 93 sc

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 Optical Drive 1 to remove the optical dri

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery pack by following these steps:a. Turn the computer upside dow

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Loo

5–8 Maintenance and Service GuideRemoval and Replacement Procedures4. Slide the hard drive 1 to the right, and then lift the hard drive 2 from the har

Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 that secure the har