Compaq EVO NOTEBOOK N410C Spécifications

bMaintenance and Service GuideCompaq Evo Notebook N410c and N400c SeriesDocument Part Number: 268629-001July 2002This guide is a troubleshooting refer

Product DescriptionMaintenance and Service Guide 1–5N410c P 120 X2 30 0 C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Internatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Remove the TM2.0 × 6.0 screw 1 that secures the memory expansion compartment co

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5. Pull away the plastic retention clips on each side of the memory expansion boar

Removal and Replacement ProceduresMaintenance and Service Guide 5–17Follow these steps to remove a memory expansion board from the memory expansion sl

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Hard DriveÄCAUTION: To prevent damage to the notebook and hard drive and loss

Removal and Replacement ProceduresMaintenance and Service Guide 5–193. Remove the hard drive spacer 1 from the base enclosure (Figure 5-15).✎The hard

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 5–213. Disconnect the modem/NIC cable from the modem/NIC board 1 (Figure 5-16).4. Pull

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.9 KeyboardKeyboardSpare Part Number InformationKeyboard without pointing stick (

Removal and Replacement ProceduresMaintenance and Service Guide 5–23Evo Notebook N400c models only—If you are removing a pointing stick keyboard, you

5–24 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook top side up with the front facing forward.5. Open the noteboo

1–6 Maintenance and Service GuideProduct DescriptionN410c P 100 X2 20 0 C 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Internatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–258. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Real Time Clock (RTC) Battery✎The RTC battery is included in the Miscellaneou

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.11 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

5–28 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the notebook top side up with the front facing forward.8. Open the noteboo

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.12 Display1. Prepare the notebook for disassembly (Section 5.3) and, in the orde

5–30 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the display signal 1 and backlight 2 cables from the system board (F

Removal and Replacement ProceduresMaintenance and Service Guide 5–31✎When replacing the display, make sure the display cables are routed as indicated

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Modem Cable1. Prepare the notebook for disassembly (Section 5.3) and, in the

Removal and Replacement ProceduresMaintenance and Service Guide 5–333. Remove the TM2.0 × 6.0 screw 1 that secures the right display support to the ba

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5. Position the notebook so the front faces you.✎Steps 6 through 11 apply only to

Product DescriptionMaintenance and Service Guide 1–7N410c P 100 X2 20 0 C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Internatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–3510. Disconnect the network interface card (NIC) passthrough cable 1 and NIC/switch

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 12 through 16 apply only to Evo Notebook N400c models.12. Remove the RJ45/R

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.14 System Board1. Prepare the notebook for disassembly (Section 5.3) and, in the

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Lift the inside edge of the center display support and swing it toward the back

Removal and Replacement ProceduresMaintenance and Service Guide 5–394. Turn the base enclosure bottom side up with the rear panel facing forward.5. Re

5–40 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the base enclosure top side up with the rear panel facing forward.8. Remov

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎Do not remove the screw 1 on the fan assembly or the four screws that secure the

5–42 Maintenance and Service GuideRemoval and Replacement Procedures12. Disconnect the external battery terminal 1 and speaker cables 2 from the syste

Removal and Replacement ProceduresMaintenance and Service Guide 5–4313. Position the base enclosure so the front faces forward.14. Use the fan and hea

5–44 Maintenance and Service GuideRemoval and Replacement Procedures16. Slide the system board to the left to remove it from the base enclosure (Figur

1–8 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N410c models use config. code KVBZ and features: TouchPad pointing devi

Removal and Replacement ProceduresMaintenance and Service Guide 5–45✎When installing the system board into the base enclosure, place the left edge of

5–46 Maintenance and Service GuideRemoval and Replacement ProceduresMake sure the speaker 1, external battery terminal 2 and 3, and NTSC module cables

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecifications✎Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal21.16 cm19.81 cm30.73 cm10.3 in7.8 in12

6–4 Maintenance and Service GuideSpecificationsTable 6-312.1-inch SVGA, TFT DisplayDimensionsHeightWidthDiagonal21.16 cm19.81 cm30.73 cm10.3 in7.8 in1

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives40 GB 30 GB 20 GB 10 GBUser capacity per drive140.0 GB 30.0 GB 20.0 GB 10.0 GBDrive

6–6 Maintenance and Service GuideSpecifications40 GB 30 GB 20 GB 20 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector22,784429

SpecificationsMaintenance and Service Guide 6–7Table 6-5Diskette DriveDiskette size 8.89 cm 3.5 inLight On systemHeight 1.27 cm .05 inBytes per sector

6–8 Maintenance and Service GuideSpecificationsTable 6-6CD-ROM DriveApplicable disk CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I re

Product DescriptionMaintenance and Service Guide 1–9Table 1-3Compaq Evo Notebook N400c ModelsThe following Evo Notebook N400c models use config. code

SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re

6–10 Maintenance and Service GuideSpecificationsTable 6-8Battery PacksDimensionsPrimary Lithium ion (Li ion)HeightWidthDepthWeightCells1.98 cm23.01 cm

SpecificationsMaintenance and Service Guide 6–11Table 6-9AC AdapterWeight .18 kg 0.39 lbPower supply (input)Operating voltageOperating currentOperatin

6–12 Maintenance and Service GuideSpecificationsTable 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

SpecificationsMaintenance and Service Guide 6–13Table 6-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

6–16 Maintenance and Service GuideSpecificationsvtTable 6-13System Memory MapSize Memory Address System Function640 K 00000000 - 0009FFFF Base memory1

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data b

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

1–10 Maintenance and Service GuideProduct DescriptionN400c P 700 X2 20 0 C 12 6Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4MicrophonePin Signal Pin Signal1 Audio in 2 Ground21Table A-5Universal Serial BusPi

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Rec

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification information for the screws used in the notebook. All screws listed

C–2 Maintenance and Service GuideScrew ListingFigure C-1. TM2.0 × 3.0 Screw LocationTable C-1Phillips P0 Metric 2.0 × 3.0 ScrewColor Qty Length Thread

Screw ListingMaintenance and Service Guide C–3fFigure C-2. TM2.0 × 6.0 Screw LocationsTable C-2Torx T8 Metric 2.0 × 6.0 ScrewColor Qty Length ThreadHe

C–4 Maintenance and Service GuideScrew ListingFigure C-3. TM2.0 × 6.0 Screw LocationsTable C-2Torx T8 Metric 2.0 × 6.0 Screw (Continued)Color Qty Leng

Product DescriptionMaintenance and Service Guide 1–11N400c P 700 X2 20 0 C 12 8Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

Screw ListingMaintenance and Service Guide C–5Figure C-4. TM2.0 × 6.0 Screw LocationsTable C-2Torx T8 Metric 2.0 × 6.0 Screw (Continued)Color Qty Leng

C–6 Maintenance and Service GuideScrew ListingFigure C-5. TM2.0 × 6.0 Screw LocationTable C-3Phillips P0 Metric 2.0 × 5.0 ScrewColor Qty Length Thread

Screw ListingMaintenance and Service Guide C–7Figure C-6. TM2.0 × 4.0 Screw LocationTable C-4Phillips P0 Metric 2.0 × 4.0 ScrewColor Qty Length Thread

C–8 Maintenance and Service GuideScrew ListingFigure C-7. TM2.0 × 4.0 Screw LocationTable C-4Phillips P0 Metric 2.0 × 4.0 Screw (Continued)Color Qty L

Screw ListingMaintenance and Service Guide C–9Figure C-8. PM2.0 × 7.0 Barrel Screw LocationTable C-5Phillips P0 Metric 2.0 × 7.0 Barrel ScrewColor Qty

C–10 Maintenance and Service GuideScrew ListingFigure C-9. TM2.0 × 4.0 Screw LocationsTable C-5Torx T8 Metric 2.0 × 4.0 ScrewColor Qty Length ThreadHe

Screw ListingMaintenance and Service Guide C–11Figure C-10. HM5.0 × 9.5 Screwlock LocationsTable C-65.0 mm × 9.5 ScrewlockColor Qty Length ThreadHead

Maintenance and Service Guide Index–1IndexAAC adapterspare part numbers 3–14specifications 6–11audio troubleshooting 2–25automobile adapter, spare par

Index–2 Maintenance and Service GuideIndexComputer SetupAdvanced Menu 2–5File Menu 2–3overview 2–1Security Menu 2–4computer specifications 6–1connecto

IndexMaintenance and Service Guide Index–3DVD-ROM driveillustrated 3–12OS loading problems 2–24spare part numbers 3–13specifications 6–9EEasy Access b

1–12 Maintenance and Service GuideProduct Description1.2 FeaturesThe notebook has the following features: Intel Pentium III 1.20-GHz, 1.00-GHz, 850-MH

Index–4 Maintenance and Service GuideIndexMEU (Mobile Expansion Unit), spare part number 3–15microphone 1–21microphone jackillustrated 1–17pin assignm

IndexMaintenance and Service Guide Index–5PC Cardeject button 1–17slot 1–17slot weight saver 3–10plastic parts 4–2pointing device, troubleshooting 2–2

Index–6 Maintenance and Service GuideIndexswitch coverillustrated 3–2removal 5–27spare part number 3–7, 5–27system boardillustrated 3–6, 3–8installing

Product DescriptionMaintenance and Service Guide 1–131.2 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

1–14 Maintenance and Service GuideProduct Description1.3 Power ManagementThe notebook comes with a collection of power management features that extend

© 2002 Compaq Computer CorporationCompaq, Evo, and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P.Microsoft and Windows

Product DescriptionMaintenance and Service Guide 1–151.3 Computer External ComponentsThe external components on the display and left side of the noteb

1–16 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the notebook are shown in Figure 1-3 and described i

Product DescriptionMaintenance and Service Guide 1–173 Microphone jack Connects a single sound channel microphone.4 PC Card eject button Ejects a PC C

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the notebook are shown in Figure 1-4 and described in

Product DescriptionMaintenance and Service Guide 1–19Table 1-6Left Side ComponentsItem Component Function1 External monitor connector Connects an exte

1–20 Maintenance and Service GuideProduct DescriptionComputer keyboard components are shown in Figure 1-5 and described in Table 1-7.Figure 1-5. Keybo

Product DescriptionMaintenance and Service Guide 1–213 Microphone Inputs single-channel sound to the notebook; can be used whether the notebook is ope

1–22 Maintenance and Service GuideProduct DescriptionComputer top components are shown in Figure 1-6 and described in Table 1-8.Figure 1-6. Keyboard C

Product DescriptionMaintenance and Service Guide 1–234 Num lock light On: Num lock is on and the embedded numeric keypad is enabled.5 Caps lock light

1–24 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown in Figure 1-7 and described in Ta

Maintenance and Service Guide iiiContents1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Product DescriptionMaintenance and Service Guide 1–25Table 1-9Bottom ComponentsItem Component Function1 External battery release latches (2)Release th

1–26 Maintenance and Service GuideProduct DescriptionThe notebook rear panel components are shown in Figure 1-8 and described in Table 1-10.Figure 1-8

Product DescriptionMaintenance and Service Guide 1–271.4 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows opera

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the default

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Co

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing DiagnosticTest Information1. Access Compaq Diagnostics by selecting Sta

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏Interactive Mode—Provides maximum control over the testing process. You determi

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1 - Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepowe

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2 - No Power, Part 11. Reseat the power cables in the docking station and at the AC outle

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3 - No Power, Part 2Continued fromFlowchart 2.2,No Power, Part 1.Visually check fordebris

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4 - No Power, Part 3Continued from Flowchart 2.3,No Power, Part 2.Reseat AC adapterin not

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5 - No Power, Part 4YNContinued fromFlowchart 2.4,No Power, Part 3.Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6 - No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7 - No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneVideo OK?Adjust ex

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8 - Nonfunctioning Docking Station(if applicable)YNReseat powercord in dockingstation and

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9 - No Operating System (OS) LoadingNo OS loadingfrom hard drive,go to Flowchart 2.10, No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10 - No OS Loading from Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.YDoneN

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11 - No OS Loading from Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loadingfrom

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12 - No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued fromFlowcha

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13 - No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdisket

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14 - No OS Loading from CD- orDVD-ROM DriveClear CMOS.Refer toSection 1.3,“Clearing aPass

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15 - No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?A

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16 - No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17 - Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning dev

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Evo Notebook N410c and N400c Series offer advanced modularity, 1.20-GHz, 1.00-GHz, 850

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18 - Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Repla

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19 - Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldev

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20 - No Network or Modem ConnectionYDisconnect allpower fromthe notebookand open.No netwo

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Computer System Major ComponentsItem DescriptionSpare Part Number1 Displays12.1-inc

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Computer System Major Components (Continued)Item DescriptionSpare Part Number4 Keyb

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Computer System Major Components (Continued)Item DescriptionSpare Part Number5 Swit

1–2 Maintenance and Service GuideProduct Description1.1 ModelsModel naming conventions are shown in Tables 1-1 through 1-3.Table 1-1Compaq Evo Noteboo

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Computer System Major Components (Continued)Item DescriptionSpare Part Number9 Mode

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsFigure 3-3. Miscellaneous Plastics Kit Components

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 231454-001Item Description

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesFigure 3-4. Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-3Mass Storage DevicesItem DescriptionSpare Part Number1 Hard drives40 GB30 GB20 GB1

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous Spare PartsTable 3-4Miscellaneous Spare Parts (not illustrated)Descriptio

Illustrated Parts CatalogMaintenance and Service Guide 3–15Mobile Expansion UnitsFor use only with Evo Notebook N410c modelsFor use with Evo Notebook

3–16 Maintenance and Service GuideIllustrated Parts CatalogModemsType III mini PCI combination 56 Kbps modem/NIC boardType III mini PCI 56 Kbps modem

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Product DescriptionMaintenance and Service Guide 1–3Table 1-2Compaq Evo Notebook N410c ModelsThe following Evo Notebook N410c models use config. code

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pack

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic volt

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 31 different Tor

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.3 Preparing the Notebook for DisassemblyPerform the following steps before disass

5–4 Maintenance and Service GuideRemoval and Replacement Proceduresb. Slide the left primary battery release latch forward 1 (Figure 5-2).c. Slide the

1–4 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N410c models use config. code KVBZ and features: TouchPad pointing devi

Removal and Replacement ProceduresMaintenance and Service Guide 5–56. Remove the optional external battery pack, if installed, by following these step

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Computer FeetThe base feet are adhesive-backed rubber pads. The base feet are i

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.5 Palm RestThe palm rest must be removed to access the internal memory expansion

5–8 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the four TM2.0 × 6.0 screws that secure the palm rest to the base enclosu

Removal and Replacement ProceduresMaintenance and Service Guide 5–96. Press forward on the back edge of the palm rest between the right side of the sp

5–10 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift up the back edge of the palm rest 1 until the RTC battery 2 and TouchPad c

Removal and Replacement ProceduresMaintenance and Service Guide 5–118. While holding the palm rest at a 45 degree angle, slide the front edge of the p

5–12 Maintenance and Service GuideRemoval and Replacement Procedures10. Remove the RTC battery from the retaining clip 1 (Figure 5-9).✎The RTC battery

Removal and Replacement ProceduresMaintenance and Service Guide 5–13✎Evo Notebook N400c models only—Models with pointing stick keyboards have a pointi

5–14 Maintenance and Service GuideRemoval and Replacement Procedures✎Before installing the palm rest on TouchPad models, make sure the TouchPad 1 and