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- DEPANNAGE
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chapter 18
TIPS & TROUBLESHOOTING
This topic contains some tips that may help you to get better service from
your Compaq Aero 1500 Series. It also has a troubleshooting section that
can help you to solve any problems you might encounter with your
device.
To help diagnose a malfunction, use the Diagnostic utility, which activates
a debugging and system diagnostic tool. Tap Q
ààQUtilities and select the
Diagnostic tab. For more information, see "Diagnostics" in Chapter 4.
If you can't solve a particular problem, see "Finding Information" in the
Preface. The various documents and Web sites listed here may have the
information you need to solve the problem.
If you encounter a problem that you cannot solve, contact your Compaq
authorized dealer, reseller, or service provider for assistance.
This chapter describes the following features:
infrared communications troubleshooting
partnership troubleshooting
screen and stylus troubleshooting
system response troubleshooting
memory troubleshooting
battery and power troubleshooting
routine maintenance
travel guidelines
- Aero 1500 Series 1
- Palm-size PC 1
- Aero 1500 Series Palm-size PC 2
- TABLE OF CONTENTS 3
- BEFORE YOU BEGIN 4
- Name Location 5
- LOCATING INFORMATION QUICKLY 6
- CUSTOMER REGISTRATION 7
- SYMBOLS AND CONVENTIONS 8
- INTRODUCING THE DEVICE 9
- FRONT SIDE COMPONENTS 10
- Item Component Function 11
- LEFT SIDE COMPONENTS 13
- RIGHT SIDE COMPONENTS 14
- TOP EDGE COMPONENTS 15
- BOTTOM EDGE COMPONENTS 16
- BACK SIDE COMPONENTS 17
- CRADLE COMPONENTS AND 19
- AUTO-SYNC CABLE 19
- Using the Cradle 20
- The Auto-sync Cable 21
- BASIC OPERATIONS 22
- USING THE STYLUS 23
- PROGRAMS 24
- Program Description 25
- ACTIVE DESKTOP 26
- Display Properties Screen 27
- START MENU AND TASKBAR 28
- COMMAND BAR 29
- Type with the keyboard 30
- Input Panel 32
- FINDING INFORMATION 34
- VIEWING INFORMATION 34
- CUSTOMIZING YOUR DEVICE 35
- ADJUSTING THE BACKLIGHT 37
- Backlight Menu 38
- Setting the Backlight Timeout 39
- USING POWER 40
- RECHARGEABLE BATTERY PACK 41
- Inserting the Battery Pack 42
- Icon Meaning 44
- CHARGING THE BATTERY PACK 45
- Connecting to External Power 46
- Useful Battery Life 47
- Battery Disposal 48
- BACKUP BATTERY 49
- Low Backup Battery 50
- Changing the Backup Battery 50
- Inserting a Backup Battery 51
- CONSERVING BATTERY POWER 52
- CompactFlash Cards 53
- Infrared Transmissions 53
- Active Synchronization 53
- Automatic Power Off 53
- Setting the Power Off Timeout 54
- USING AC POWER 55
- RESETTING YOUR DEVICE 56
- Performing a Full Reset 57
- SOFTWARE FUNCTIONS 58
- USING THE ASSET VIEWER 59
- Q Menu Tab in QUtilities 60
- Task Management 61
- Controlling Volume 62
- File Explorer 63
- Contrast 63
- Backlight 64
- Auto Run 65
- Diagnostics 66
- CF Backup/Restore 67
- Game Keys 68
- SETTING NOTIFICATION ALARMS 69
- Setting an Alarm in Calendar 70
- Options 71
- SETTING A PASSWORD 72
- USING FILE EXPLORER 73
- Navigating among Your Files 74
- Organizing Your Files 74
- Managing a Network Connection 75
- BACKUP AND RESTORE 76
- USING CF BACKUP/RESTORE 77
- BACKING UP DATA TO A CF CARD 77
- RESTORING DATA FROM A CF CARD 79
- POCKET OUTLOOK 80
- PROGRAM BUTTONS 82
- Program Button Description 83
- CALENDAR APPLICATION 84
- Appointment Screen 85
- CONTACTS 86
- Contacts Screen 87
- Contact Details Screen 87
- Tasks Screen 88
- Task Details Screen 88
- Synchronize Messages 89
- Send e-mail remotely 90
- Set up remote mail 90
- USING INBOX WITH A REMOTE 91
- CONNECTION 91
- Receive messages 92
- Inbox Screen 93
- Send messages 94
- Inbox New Message Screen 95
- VOICE RECORDER 96
- USING THE HARDWARE BUTTONS 97
- Play a recording 98
- Navigate 98
- USING THE SCREEN BUTTONS 99
- SETTINGS AND ORGANIZATION 100
- Organizing Recordings 101
- NOTE TAKER 102
- ENTERING INFORMATION 103
- WRITING AND DRAWING 105
- EDITING AND FORMATTING A NOTE 106
- Saving your notes 107
- Saving a Note 108
- Organizing your notes 109
- PICTURE VIEWER 110
- Using Picture Viewer 111
- AUDIBLEPLAYER 113
- Using AudiblePlayer 114
- Installing AudibleManager 114
- Purchasing Audio Programs 115
- Using the Software Buttons 116
- Using the Hardware Buttons 117
- AudiblePlayer Menus 117
- Additional Playback Time 118
- INFRARED FEATURE 119
- CONNECTING TO ACTIVESYNC WITH 120
- INFRARED 120
- FILE TRANSFER WITH ANOTHER 121
- PALM-SIZE PC 121
- COMPACTFLASH CARDS 123
- SOFTWARE 124
- OPERATING GUIDELINES 124
- INSERTING A COMPACTFLASH CARD 125
- REMOVING A COMPACTFLASH CARD 126
- RUNNING A PROGRAM STORED ON A 126
- COMPACTFLASH CARD 126
- MICROSOFT ACTIVESYNC 128
- CHANNELS 129
- PERSONALIZING CHANNELS 130
- VIEWING CHANNEL CONTENT 130
- MOBILE DESKTOP COMPONENTS 131
- GETTING CONNECTED REMOTELY 132
- CONNECTING TO AN ISP 133
- CONNECTING TO A NETWORK 134
- GETTING HELP ON CONNECTING 135
- REMOTELY 135
- UPGRADING THE MEMORY MODULE 136
- STEP 1: MAKING A FULL BACKUP 137
- AC POWER 138
- STEP 3: REMOVING THE EXISTING 139
- Removing the Memory Module 140
- Memory Module Connector 141
- Inserting the Memory Module 142
- SING JOT CHARACTER RECOGNIZER 144
- AREAS OF THE INPUT PANEL 146
- HELP WRITING CHARACTERS 148
- NATURAL CHARACTER SET 148
- Using the letter areas 149
- Using the Number Area 151
- Writing Accented Letters 153
- Using the Symbol Panel 154
- Letters Continued 158
- Symbols Continued 164
- TIPS & TROUBLESHOOTING 166
- INFRARED COMMUNICATIONS 167
- TROUBLESHOOTING 167
- Continued 168
- PARTNERSHIP TROUBLESHOOTING 169
- MEMORY TROUBLESHOOTING 175
- ROUTINE MAINTENANCE 180
- TRAVEL GUIDELINES 181
- Shipping Guidelines 182
- HARDWARE SPECIFICATIONS 183
- PHYSICAL SPECIFICATIONS 184
- OPERATING ENVIRONMENT 184
- ICON REFERENCE 185
- BATTERY ICONS 186
- CONNECTION ICONS 186
- OTHER ICONS 187
- REGULATORY NOTICES 188
- Modifications 189
- CANADIAN NOTICE 190
- AVIS CaNADIEN 190
- EUROPEAN UNION NOTICE 191
- ENERGY STAR® COMPLIANCE 191
- BATTERY WARNING 191
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