Compaq nc4010 - Notebook PC Spécifications

Maintenance and Service GuideHP Compaq Business Notebook nc4010Document Part Number: 310030-004July 2006This troubleshooting reference is used for mai

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Compaq Notebook nc4010 ModelsAll HP Compaq Notebook nc4010 models feature: Dual-point

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.8 KeyboardKeyboardsSpare Part Number InformationAsia PacificAustraliaBrazilCzech

5–22 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the notebook for disassembly (Section 5.3).2. Remove the LED switch cov

Removal and Replacement ProceduresMaintenance and Service Guide 5–235. Turn the notebook right-side up with the front facing toward you.6. Open the no

5–24 Maintenance and Service GuideRemoval and Replacement Procedures10. Release the zero insertion force (ZIF) connector 1 to which the pointing stick

Removal and Replacement ProceduresMaintenance and Service Guide 5–25After the keyboard is removed, the internal memory expansion socket is accessible.

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.9 TPM Security Module1. Prepare the notebook for disassembly (Section 5.3).2. Re

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.10 Smart Card Reader1. Prepare the notebook for disassembly (Section 5.3).2. Rem

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Fan1. Prepare the notebook for disassembly (Section 5.3).2. Remove the LED sw

Removal and Replacement ProceduresMaintenance and Service Guide 5–294. Disconnect the fan cable 1 from the system board.5. Remove the three PM2.0×3.0

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Heat Sink1. Prepare the notebook for disassembly (Section 5.3).2. Remove the

Product DescriptionMaintenance and Service Guide 1–5Cnc4010 UP 150 X2 30 N Gp 25 PBelgiumCzech RepublicDenmarkEuropeFranceGermanyGreeceHungaryIcelandI

Removal and Replacement ProceduresMaintenance and Service Guide 5–314. Disconnect the fan cable 1 from the system board.5. Loosen the two spring-loade

5–32 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove that the four T8 M2.0×4.0 heat sink screws in the 1, 2, 3, 4 sequence st

Removal and Replacement ProceduresMaintenance and Service Guide 5–338. Lift the front edge of the heat sink 1 until it clears the base enclosure.9. Sl

5–34 Maintenance and Service GuideRemoval and Replacement Procedures✎Each time the heat sink is removed, any thermal grease residue should be carefull

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.13 Processor1. Prepare the notebook for disassembly (Section 5.3).2. Remove the

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5. Use a flat-bladed tool to turn the processor locking screw one-quarter turn cou

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Note that the gold triangle should be in the lower right corner when installing t

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Disc

Removal and Replacement ProceduresMaintenance and Service Guide 5–395. Close the notebook and position the notebook so the rear panel faces toward you

5–40 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the display hinge covers by inserting a flat-bladed tool under the cover

1–6 Maintenance and Service GuideProduct DescriptionCnc4010 UP 160 X2 40 N Gm 51 PUnited States DY882AA ABACnc4010 UP 160 X2 40 N GN 51 PAsia PacificA

Removal and Replacement ProceduresMaintenance and Service Guide 5–419. Remove the wireless antenna cables 1 and 2 from the routing channel in the top

5–42 Maintenance and Service GuideRemoval and Replacement Procedures10. Disconnect the display inverter 1 and video cables 2 from the system board.11.

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.15 Top Cover✎When replacing the top cover, determine if a Bluetooth wireless dev

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the notebook upside down with the rear panel facing toward you.6. Remove t

Removal and Replacement ProceduresMaintenance and Service Guide 5–457. Turn the notebook right side up with the front facing toward you.8. If present,

5–46 Maintenance and Service GuideRemoval and Replacement Procedures11. Lift the rear edge 1 of the top cover until it disengages from the base enclos

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.16 Bluetooth Wireless Device1. Prepare the notebook for disassembly (Section 5.3

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the Bluetooth wireless device 1 from the slot in the top cover and devic

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.17 TouchPad1. Prepare the notebook for disassembly (Section 5.3) and remove the

5–50 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the top cover upside down with the TouchPad facing toward you.3. Remove th

Product DescriptionMaintenance and Service Guide 1–71.2 Features Intel Pentium-M 1.7-, 1.6-, 1.5-, 1.4-, or 1.3-GHz processor with 400-MHz processor

Removal and Replacement ProceduresMaintenance and Service Guide 5–514. Lift the left side of the bracket 1 until it rests at an angle.5. Slide the bra

5–52 Maintenance and Service GuideRemoval and Replacement Procedures6. Release the ZIF connector 1 to which the TouchPad cable is attached and disconn

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.18 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Speaker/Microphone✎The speaker/microphone is included in the Miscellaneous Pl

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.20 Switch Board1. Prepare the notebook for disassembly (Section 5.3) and remove

5–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two PM2.0×3.0 screws 1 that secure the switch board to the system bo

Removal and Replacement ProceduresMaintenance and Service Guide 5–575.21 System Board✎When replacing the system board, ensure that the following compo

5–58 Maintenance and Service GuideRemoval and Replacement Procedures2. Position the base enclosure so the rear panel is facing toward you.3. Remove th

Removal and Replacement ProceduresMaintenance and Service Guide 5–595. Remove the grounding tape 1 that grounds the RJ-11 and RJ-45 connectors to the

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.22 Modem Board1. Prepare the notebook for disassembly (Section 5.3) and remove t

1–8 Maintenance and Service GuideProduct Description Support for the following drives through the optional Advanced or Common Port Replicators or the

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Turn the system board upside down with the rear panel facing toward you.3. Disc

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7° C (101.6° F) maximum w

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1.0-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal26.1 cm19.9 cm30.7 cm10.3 in7.8 in12.

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives60-GB 40-GB 30-GBUser capacity per drive160-GB 40-GB 30-GBDimensionsHeightWidthWeig

SpecificationsMaintenance and Service Guide 6–5Table 6-4External AC AdapterWeight 0.29 kg 0.65 lbPower supplyOperating voltageOperating currentOperati

6–6 Maintenance and Service GuideSpecificationsTable 6-66-Cell, Travel Li-ion Battery PackDimensionsHeightWidthDepthWeight2.3 cm6.3 cm20.7 cm306 g0.90

SpecificationsMaintenance and Service Guide 6–7Table 6-7System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(default;

6–8 Maintenance and Service GuideSpecificationsTable 6-8System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Casca

SpecificationsMaintenance and Service Guide 6–9Table 6-9System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA cont

Product DescriptionMaintenance and Service Guide 1–91.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these ste

6–10 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

SpecificationsMaintenance and Service Guide 6–11I/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

6–12 Maintenance and Service GuideSpecificationsTable 6-10System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 V dc2 Green analog 10 Ground

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-6Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 GroundTable A-7Microphon

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

1–10 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and right side of the notebook are sh

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideScrew ListingPhillips M2.5×3.0 Screw LocationTable C-1Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide C–3Table C-2Torx T5 M2.5×4.5 ScrewColor Qty. Length ThreadHead WidthSilver 2 4.5 mm 2.5 mm 5.0 mmWhere used

C–4 Maintenance and Service GuideScrew ListingTorx T5 M2.5×4.5 and Phillips M2.5×3.5 Screw LocationsTable C-3Phillips PM2.5×3.5 ScrewColor Qty. Length

Screw ListingMaintenance and Service Guide C–54.0-mm Socket M2.0×10.0 Alignment Pin LocationsTable C-44.0-mm Socket M2.0×10.0 Alignment PinColor Qty.

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-5Black Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–7Phillips M2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Screw ListingMaintenance and Service Guide C–9Phillips PM2.0×4.0 Screw LocationsTable C-6Phillips PM2.0×4.0 Screw (Continued)Color Qty. Length ThreadH

Product DescriptionMaintenance and Service Guide 1–114 Battery light On: A battery pack is charging.Blinking: A battery pack that is the only availabl

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-7Silver Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0×3.0 Screw LocationsTable C-7Silver Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-7Silver Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length

Screw ListingMaintenance and Service Guide C–13Torx T8 M2.0×8.0 Screw LocationsTable C-8Torx T8 M2.0×8.0 ScrewColor Qty. Length ThreadHead WidthBlack

C–14 Maintenance and Service GuideScrew ListingTorx T8 M2.0×8.0 Screw LocationsTable C-8Torx T8 M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–15Torx T8 M2.0×8.0 Screw LocationsTable C-8Torx T8 M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

C–16 Maintenance and Service GuideScrew ListingTorx T8 M2.0×8.0 Screw LocationsTable C-8Torx T8 M2.0×8.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–17Spring-Loaded Torx T8 M2.0×10.0 Screw LocationsTable C-9Spring-Loaded Torx T8 M2.0×10.0 ScrewColor Qty.

C–18 Maintenance and Service GuideScrew ListingTorx T8 M2.0×4.0 Screw LocationsTable C-10Torx T8 M2.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlack

Screw ListingMaintenance and Service Guide C–19Torx T8 M2.0×4.0 Screw LocationsTable C-10Torx T8 M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHea

1–12 Maintenance and Service GuideProduct DescriptionThe notebook rear and left-side components are shown below and described in Table 1-4.Rear and Le

C–20 Maintenance and Service GuideScrew ListingTorx T8 M2.0×4.0 Screw LocationsTable C-10Torx T8 M2.0×4.0 Screw (Continued)Color Qty. Length ThreadHea

Screw ListingMaintenance and Service Guide C–21Torx T8 M2.0×6.0 Screw LocationsTable C-11Torx T8 M2.0×6.0 ScrewColor Qty. Length ThreadHead WidthBlack

C–22 Maintenance and Service GuideScrew Listing5.0-mm Socket M2.0×9.0 Standoff LocationsTable C-11Torx T8 M2.0×6.0 ScrewColor Qty. Length ThreadHead W

Screw ListingMaintenance and Service Guide C–23Phillips PM1.5×3.0 Screw LocationTable C-13Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Maintenance and Service Guide Index–1IndexAAC adapterspare part number 3–13specifications 6–5advanced port replicator, spare part number 3–12Aircraft

Index–2 Maintenance and Service GuideIndexrear 1–12right-side 1–10top 1–16Computer SetupAdvanced Menu 2–5File Menu 2–3overview 2–2Security Menu 2–4con

IndexMaintenance and Service Guide Index–3FN key 1–14front components 1–10function keys 1–14Ggrounding equipment and methods 4–6Hhard driveOS loading

Index–4 Maintenance and Service GuideIndexMini PCI communications boardremoval 5–14spare part numbers 3–8, 5–14Mini PCI communications compartment cov

IndexMaintenance and Service Guide Index–5QQuick Launch buttons 1–16Rreal time clock battery cable, disconnecting 5–45real time clock battery, removal

Index–6 Maintenance and Service GuideIndextop components 1–16top coverremoval 5–43spare part number 3–5, 5–43TouchPadlocation 1–17removal 5–49spare pa

Product DescriptionMaintenance and Service Guide 1–134 USB connectors (2) Connect USB 1.1- and 2.0-compliant devices to the notebook using a standard

© Copyright 2003-2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel an

1–14 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-5.Keyboard ComponentsTa

Product DescriptionMaintenance and Service Guide 1–155 Internal keypad Converts keys to numeric keypad.6 Cursor control keys Move the cursor around th

1–16 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

Product DescriptionMaintenance and Service Guide 1–175 Power button When the notebook is: Off, press and release to turn on the notebook. In Standby

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-7.

Product DescriptionMaintenance and Service Guide 1–193 Intake vents Enable airflow to cool internal components.ÄTo prevent overheating, do not obstruc

1–20 Maintenance and Service GuideProduct Description7 Memory expansion compartmentContains 1 memory expansion slot for optional memory modules.8 Batt

Product DescriptionMaintenance and Service Guide 1–211.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features two system management utilities: Co

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

TroubleshootingMaintenance and Service Guide 2–33. To close Computer Setup and restart the notebook:❏ Select File > Save Changes and Exit and press

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

TroubleshootingMaintenance and Service Guide 2–72.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

TroubleshootingMaintenance and Service Guide 2–96. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the t

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1”Visually check fordebris

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2”Reseat AC adapterin noteb

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3”Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1”DoneAdjust externalmoni

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Port Replicator(if applicable)YNReseat power cord in Port Replicator and

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunc-tioning Device”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1”Reloadaudio drivers.

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Set RequirementsC Screw ListingIndex

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts Catalog8 Fan 291266-0019 Heat sink with fan 325520-00110 Bluetooth wireless device (not available o

Illustrated Parts CatalogMaintenance and Service Guide 3–7Notebook System Major Components

3–8 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1 (Continued)Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number

Illustrated Parts CatalogMaintenance and Service Guide 3–93.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components

3–10 Maintenance and Service GuideIllustrated Parts CatalogTable 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 325528-001Item Description1

Illustrated Parts CatalogMaintenance and Service Guide 3–113.4 Port Replicators and Mass Storage DevicesPort Replicators and Mass Storage Devices

3–12 Maintenance and Service GuideIllustrated Parts CatalogTable 3-3Port Replicators and Mass Storage DevicesItem DescriptionSpare Part Number1 Advanc

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Notebook nc4010 Series of personal notebooks offer advanced modularity, Intel® Pent

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

3–14 Maintenance and Service GuideIllustrated Parts CatalogPower cord set, three-wireAustraliaDenmarkEurope/Middle East/AfricaItaly246959-011246959-08

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Other grounding equipment recommended for use in preventing electrostatic damage

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-2 lists the shielding protection provided by antistatic bags and floor m

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 and 1-2.Table 1-1HP Compaq Notebook nc4010 Model

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.Torx and Phillips screws a

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold the battery release latch 1 to the right. The front edge of the b

5–6 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the hard drive by following these steps:a. Turn the notebook upside down

Removal and Replacement ProceduresMaintenance and Service Guide 5–77. Remove the hard drive bezel by following these steps:ÄThe hard drive bezel shoul

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresc. Remove the two Torx T5 M2.5×4.5 screws 1 and the two PM2.5×3.5 screws 2 that sec

Removal and Replacement ProceduresMaintenance and Service Guide 5–9e. Remove the hard drive from the frame.f. Remove the two PM2.0×3.0 screws 1 that s

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Product DescriptionMaintenance and Service Guide 1–36 Optical drive designator N = None7 Integrated communication/ wireless deviceG = Combination mode

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Memory Module1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

5–12 Maintenance and Service GuideRemoval and Replacement Procedures3. Loosen the PM2.0×4.0 screw 1 that secures the memory expansion compartment cove

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Spread the retaining tabs 1 that secure the memory module to the socket. The bo

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Mini PCI Communications Board1. Prepare the notebook for disassembly (Section

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Loosen the PM2.0×4.0 screw 1 that secures the Mini PCI compartment cover to the

5–16 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the 2 antenna cables from the Mini PCI communications board. Note th

Removal and Replacement ProceduresMaintenance and Service Guide 5–177. Spread the retaining tabs 1 that secure the Mini PCI communications board to th

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.7 LED Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Turn

Removal and Replacement ProceduresMaintenance and Service Guide 5–194. Turn the notebook right-side up with the front facing toward you.5. Open the no

5–20 Maintenance and Service GuideRemoval and Replacement Procedures7. Insert a flat-bladed tool into the notch and lift the left side of the LED swit