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Maintenance and Service
Guide
HP Compaq nx7300 and nx7400 Notebook PC
Document Part Number: 410775-002
March 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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Résumé du contenu

Page 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq nx7300 and nx7400 Notebook PCDocument Part Number: 410775-002March 2007This guide is a troubleshooting referenc

Page 2 - First Edition: May 2006

Product DescriptionMaintenance and Service Guide 1–3 120-, 100-, 80-, 60-, and 40-GB high-capacity hard drives, varying by computer model 256-MB DDR

Page 3 - Safety warning notice

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (Section 5.3).Hard Drive Spar

Page 4 - Contents

5–8 Maintenance and Service GuideRemoval and Replacement Procedures2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

Page 5 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.6. Gra

Page 6

5–10 Maintenance and Service GuideRemoval and Replacement Procedures8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to

Page 7

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Page 8

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Page 9 - 1.1 Fe a tu r e s

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. If it is necessary to replace the optical drive bracket, remove the two Phillip

Page 10 - Product Description

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Page 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–153. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartmen

Page 12 - 1.2 Resetting the Computer

5–16 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 on each side of the memory module socket to release

Page 13

1–4 Maintenance and Service GuideProduct Description Connectors:❏ Accessory battery❏ Audio-in (microphone)❏ Audio-out (headphone)❏ Docking connector❏

Page 14 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

Page 15

5–18 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two Phillips PM1.5×3.0 screws 1 that secure the Bluetooth module to

Page 16 - Right-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Position the

Page 17 - Rear Panel Components

5–20 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Torx8 T8M2.5×10.0 screws that secure the keyboard to the compute

Page 18 - Left-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–214. Turn the computer display-side up with the front toward you.5. Open the compute

Page 19

5–22 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable

Page 20 - Standard Keyboard Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–235.10 Thermal Plate1. Prepare the computer for disassembly (Section 5.3).2. Release

Page 21 - Table 1-5

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Fan Assembly1. Prepare the computer for disassembly (Section 5.3).2. Release

Page 22 - Table 1-6

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.12 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Release the

Page 23 - Top Components

5–26 Maintenance and Service GuideRemoval and Replacement Procedures✎The following s should be loosened and installed in the 1, 2, 3, 4 sequence stamp

Page 24 - TouchPad Components

Product DescriptionMaintenance and Service Guide 1–51.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st

Page 25 - Table 1-7

Removal and Replacement ProceduresMaintenance and Service Guide 5–27✎The thermal paste should be thoroughly cleaned from the surfaces of the heat sink

Page 26 - Bottom Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Page 27

Removal and Replacement ProceduresMaintenance and Service Guide 5–292. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu

Page 28 - Troubleshooting

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Mini Card ModuleMini Card ModuleSpare Part Number Information802.11 b/g HS WL

Page 29 - Using Computer Setup

Removal and Replacement ProceduresMaintenance and Service Guide 5–311. Prepare the computer for disassembly (Section 5.3).2. Release the keyboard (Sec

Page 30

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Make note of which antenna cable is attached to which antenna clip on the Mini

Page 31 - Computer Setup Menus

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.15 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2

Page 32 - Security Menu

5–34 Maintenance and Service GuideRemoval and Replacement Procedures3. Spread the retaining tabs 1 on each side of the memory module socket to release

Page 33

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.16 RTC Battery✎The RTC battery is included with each system board spare part kit

Page 34 - System Configuration Menu

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Switch Cover✎Both switch cover spare part kits include the LED board and LED

Page 35 - Continued

1–6 Maintenance and Service GuideProduct Description1. 3 Powe r M a n a g e m e n tThe computer comes with power management features that extend batt

Page 36

Removal and Replacement ProceduresMaintenance and Service Guide 5–375. Turn the computer display-side up with the front toward you.6. Open the compute

Page 37 - Table 2-5

5–38 Maintenance and Service GuideRemoval and Replacement Procedures9. Disconnect the LED board cable 1 from the system board.10. Remove the switch co

Page 38

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.18 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Page 39

5–40 Maintenance and Service GuideRemoval and Replacement Procedures4. Make note of which antenna cable is attached to which antenna clip on the Mini

Page 40

Removal and Replacement ProceduresMaintenance and Service Guide 5–417. Remove the two Torx8 T8M2.5×10.0 screws 1 and the two Phillips PM2.0×2.0 screws

Page 41

5–42 Maintenance and Service GuideRemoval and Replacement Procedures8. Position the computer with the rear panel toward you.9. Remove the four Torx8 T

Page 42

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.19 Top Cover1. Prepare the computer for disassembly (Section 5.3) and remove the

Page 43

5–44 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two rubber screw covers 1 and the twelve Torx8 T8M2.5×10.0 screws 2

Page 44

Removal and Replacement ProceduresMaintenance and Service Guide 5–454. Turn the computer right-side up with the front toward you.5. Disconnect the spe

Page 45 - (if applicable)

5–46 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the rear edge 1 of the top cover until it disengages from the base enclosu

Page 46

Product DescriptionMaintenance and Service Guide 1–71.4 External ComponentsThe external components on the front of the computer are shown below and de

Page 47

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.20 Modem Module1. Prepare the computer for disassembly (Section 5.3) and remove

Page 48

5–48 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the

Page 49

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.21 System Board✎When replacing the system board, be sure that the following comp

Page 50

5–50 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3) and remove the following com

Page 51

Removal and Replacement ProceduresMaintenance and Service Guide 5–513. Disconnect the following cables from the system board:1 Modem connector cable2

Page 52

5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the following:1 Two HM5.0×10.0 screw locks on each side of the external

Page 53

Removal and Replacement ProceduresMaintenance and Service Guide 5–535. Remove the modem connector cable 1 from the clip in the base enclosure.6. Remov

Page 54

5–54 Maintenance and Service GuideRemoval and Replacement Procedures8. Flex the right side of the base enclosure 1 until the USB 2, 1394 3, and RJ-45

Page 55

Removal and Replacement ProceduresMaintenance and Service Guide 5–5510. Lift the front edge of the system board 1 until it rests at an angle.11. Slide

Page 56

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.22 System Board Frame (full-featured models only)1. Prepare the computer for dis

Page 57 - Connection

1–8 Maintenance and Service GuideProduct Description3 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

Page 58 - Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–573. Remove the three Torx8 T8M2.5×4.0 screws 1 that secure the system board frame t

Page 59 - Major Components

5–58 Maintenance and Service GuideRemoval and Replacement Procedures7. If it is necessary to replace the modem connector cable, remove the modem conne

Page 60 - Table 3-1

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.23 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3) and remo

Page 61

5–60 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two Torx8 T8M2.5×4.0 screws 1 that secure the USB/audio board to the

Page 62

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Page 63

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Page 64

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4.0-inch, WSXGA+DimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumbe

Page 65

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4.0-inch, WXGA+DimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0 in15.4 inNumber

Page 66

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives120-GB* 100-GB* 80-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 g9.5

Page 67

6–6 Maintenance and Service GuideSpecifications60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99 gInterface type SATA SATATransfer

Page 68

Product DescriptionMaintenance and Service Guide 1–9The external components on the right side of the computer are shown below and described in Table 1

Page 69

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,

Page 70

6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms< 2

Page 71 - 3.3 Plastics Kit

SpecificationsMaintenance and Service Guide 6–9Table 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

Page 72 - Spare Part Number Information

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Page 73 - 3.4 Mass Storage Devices

SpecificationsMaintenance and Service Guide 6–11Table 6-7DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)CD Di

Page 74 - Mass Storage Devices

6–12 Maintenance and Service GuideSpecificationsTable 6-8CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1

Page 75 - Spare Part Information

SpecificationsMaintenance and Service Guide 6–13Disc thickness 1.2 mm (0.047 in)Track pitch 1.6 µmAccess time CD media DVD mediaRandomFull stroke<

Page 76

6–14 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Page 77

SpecificationsMaintenance and Service Guide 6–15Table 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Page 78 - Table 3-5

6–16 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

Page 79

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

Page 80

SpecificationsMaintenance and Service Guide 6–17Table 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Page 81

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Page 82

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Page 83

6–20 Maintenance and Service GuideSpecificationsTable 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Page 84

Maintenance and Service Guide A–1AScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Page 85

A–2 Maintenance and Service GuideScrew ListingPhillips PM3.0×3.0 Screw Locations

Page 86 - Preliminaries

Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×5.0 Captive Screw LocationsTable A-2Phillips PM2.0×5.0 Captive ScrewColor Qty. Length Thr

Page 87 - 4.2 Service Considerations

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×13.0 Captive Screw LocationTable A-3Phillips PM2.5×13.0 Captive Spring-Loaded ScrewColor

Page 88 - Removable Drives

Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.5×4.0 Screw LocationTable A-4Torx8 T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack 13

Page 89

A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Page 90 - Precautions

Product DescriptionMaintenance and Service Guide 1–11The external components on the left side of the computer are shown below and described in Table 1

Page 91 - 4.6 Workstation Precautions

Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.5×4.0 Screw Locations (full-featured model shown)Table A-4Torx8 T8M2.5×4.0 Screw (Continued)C

Page 92 - 4.7 Grounding Equipment and

A–8 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-4Torx8 T8M2.5×4.0 Screw (Continued)Color Qty. Length ThreadHead

Page 93

Screw ListingMaintenance and Service Guide A–9Phillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Page 94 - Procedures

A–10 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable A-6Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthSi

Page 95 - 5.1 Serial Number

Screw ListingMaintenance and Service Guide A–11Torx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 ScrewColor Qty. Length ThreadHead WidthBlac

Page 96 - Disassembly Sequence Chart

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×10.0 Screw LocationsTable A-7Torx8 T8M2.5×10.0 Screw (Continued)Color Qty. Length ThreadHe

Page 97

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.5×10.0 Screw Locations (full-featured model shown)Table A-7Torx8 T8M2.5×10.0 Screw (Continue

Page 98 - Disassembly

A–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.0 Screw LocationsTable A-8Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Page 99 - Removing the Battery

Screw ListingMaintenance and Service Guide A–15Phillips PM2.5×5.0 Screw LocationsTable A-9Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBl

Page 100 - 5.4 Hard Drive

A–16 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Captive Screw LocationsTable A-10Phillips PM2.5×7.0 Captive ScrewColor Qty. Length T

Page 101 - Removing the Hard Drive Cover

1–12 Maintenance and Service GuideProduct Description3 RJ-11 (modem) jack Connects the modem cable.4 Exhaust vent Provides airflow to cool internal co

Page 102 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×8.0 Captive Screw LocationsTable A-11Phillips PM2.0×8.0 Captive ScrewColor Qty. Length T

Page 103 - Removing the Hard Drive Frame

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×4.0 Screw LocationsTable A-12Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthS

Page 104 - 5.5 Computer Feet

Screw ListingMaintenance and Service Guide A–19Phillips PM2.0×2.0 Screw LocationsTable A-13Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthB

Page 105 - 5.6 Optical Drive

A–20 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable A-13Phillips PM2.0×2.0 Screw (Continued)Color Qty. Length Threa

Page 106

Screw ListingMaintenance and Service Guide A–21Phillips PM2.5×4.0 Screw LocationsTable A-14Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthB

Page 107 - 5.7 External Memory Module

A–22 Maintenance and Service GuideScrew ListingHex HM5.0×12.0 Screw Lock LocationsTable A-15Hex HM5.0×12.0 Screw LockColor Qty. Length ThreadHead Widt

Page 108

Screw ListingMaintenance and Service Guide A–23Torx8 T8M2.5×6.0 Screw Locations (defeatured model shown)Table A-16Torx8 T8M2.5×6.0 ScrewColor Qty. Len

Page 109

Maintenance and Service Guide B–1BBackup and Recovery inWindows Vista✎You can only recover files that you have previously backed up. HP recommends tha

Page 110 - 5.8 Bluetooth Module

B–2 Maintenance and Service GuideBackup and Recovery in Windows VistaBackup Suggestions Create a set of recovery discs using HP Backup & Recovery

Page 111

Backup and Recovery in Windows VistaMaintenance and Service Guide B–3Backing Up Specific Files or FoldersYou can back up specific files or folders to

Page 112 - 5.9 Keyboard

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States or other countries.

Page 113 - Removing the Keyboard Screws

Product DescriptionMaintenance and Service Guide 1–13The standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Page 114 - Releasing the Keyboard

B–4 Maintenance and Service GuideBackup and Recovery in Windows VistaTo back up your entire hard drive:1. Select Start > All Programs > HP Backu

Page 115 - 9. Remove the keyboard

Backup and Recovery in Windows VistaMaintenance and Service Guide B–53. Click Back up to protect system settings and important data files, and then cl

Page 116 - 5.10 Thermal Plate

B–6 Maintenance and Service GuideBackup and Recovery in Windows VistaHP Backup and Recovery Manager helps you with the following tasks for safeguardin

Page 117 - 5.11 Fan Assembly

Backup and Recovery in Windows VistaMaintenance and Service Guide B–74. Click Recover important files or the entire system, and then click Next.5. Fol

Page 118 - 5.12 Heat Sink

Maintenance and Service Guide C–1CBackup and Recovery inWindows XPCreating Recovery DiscsAfter setting up the computer for the first time, be sure to

Page 119 - Removing the Heat Sink

C–2 Maintenance and Service GuideBackup and Recovery in Windows XPTo create a set of recovery discs:1. Select Start > All Programs > HP Backup &

Page 120 - Replacing the Thermal Paste

Backup and Recovery in Windows XPMaintenance and Service Guide C–3Backup Suggestions Create a set of recovery discs using HP Backup and Recovery Mana

Page 121 - 5.13 Processor

C–4 Maintenance and Service GuideBackup and Recovery in Windows XPBacking Up Specific Files or FoldersYou can back up specific files or folders to the

Page 122 - Removing the Processor

Backup and Recovery in Windows XPMaintenance and Service Guide C–52. Click Next.3. Click Back up to protect system settings and important data files,

Page 123 - 5.14 Mini Card Module

C–6 Maintenance and Service GuideBackup and Recovery in Windows XP4. Click Create or manage Recovery Points, and then click Next.5. Follow the on-scre

Page 124 - (Continued)

1–14 Maintenance and Service GuideProduct DescriptionTable 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Perform system

Page 125 - Removing a Mini Card Module

Backup and Recovery in Windows XPMaintenance and Service Guide C–7Performing a Recovery from the Recovery DiscsTo perform a recovery from the recovery

Page 126 - 5.15 Internal Memory Module

C–8 Maintenance and Service GuideBackup and Recovery in Windows XPInitiating a Recovery from the Hard Drive Recovery PartitionTo initiate a recovery f

Page 127

Maintenance and Service Guide D–1DDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Page 128 - 5.16 RTC Battery

D–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Page 129 - 5.17 Switch Cover

Display Component RecyclingMaintenance and Service Guide D–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Page 130 - Releasing the Switch Cover

D–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Page 131 - Removing the Switch Cover

Display Component RecyclingMaintenance and Service Guide D–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Page 132 - 5.18 Display Assembly

D–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all s 1 that secure the display panel assembly to the display enclosure.6. Remov

Page 133

Display Component RecyclingMaintenance and Service Guide D–77. Turn the display panel assembly upside down.8. Remove all s that secure the display pan

Page 134

D–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Page 135 - Removing the Display Assembly

Product DescriptionMaintenance and Service Guide 1–15The computer top components are shown below and described in Table 1-6.Top Components

Page 136 - 5.19 Top Cover

Display Component RecyclingMaintenance and Service Guide D–911. Remove the s 1 that secure the backlight cover to the display panel.12. Lift the top e

Page 137

D–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Page 138

Display Component RecyclingMaintenance and Service Guide D–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Page 139 - Removing the Top Cover

D–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Page 140 - 5.20 Modem Module

Display Component RecyclingMaintenance and Service Guide D–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the s 2 that secure the

Page 141 - Removing the Modem Module

D–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Page 142 - 5.21 System Board

Maintenance and Service Guide E–1EConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Page 143

E–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Page 144 - 4 Modem module cable

Connector Pin AssignmentsMaintenance and Service Guide E–3Table D-3Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Page 145

E–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Page 146

1–16 Maintenance and Service GuideProduct DescriptionTable 1-6Top ComponentsItem Component Function1 Stereo speakers (2) Produce stereo sound.2 Power

Page 147

Connector Pin AssignmentsMaintenance and Service Guide E–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Page 148 - Removing the System Board

E–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Page 149 - (full-featured models only)

Maintenance and Service Guide F–1FPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Page 150

F–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries or regio

Page 151

Power Cord Set RequirementsMaintenance and Service Guide F–3Country/Region-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region

Page 152 - 5.23 USB/Audio Board

F–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Page 153 - Removing the USB/Audio Board

Maintenance and Service Guide Index–1Index1394 port 1–12AAC adapter, spare part number 3–18, 3–21accessory battery connector 1–19arrow keys 1–14audio

Page 154 - Specifications

Index–2 Maintenance and Service GuideIndexcaps lock light 1–16carrying case, spare part number 3–18, 3–21CD-ROM driveprecautions 4–3removal 5–12spare

Page 155

IndexMaintenance and Service Guide Index–3DVD±RW and CD-RW Combo Driveprecautions 4–3removal 5–12spare part number 3–11, 3–17, 3–25, 5–12specification

Page 156 - 15.4.0-inch, WSXGA+

Index–4 Maintenance and Service GuideIndexGgrounding equipment and methods 4–7Hhard driveOS loading problems 2–20precautions 4–3removal 5–7spare part

Page 157 - 15.4.0-inch, WXGA+

Product DescriptionMaintenance and Service Guide 1–17The computer TouchPad components shown below and described in Table 1-7.TouchPad Components

Page 158 - Hard Drives

IndexMaintenance and Service Guide Index–5Mini Card moduleremoval 5–30spare part numbers 3–7, 3–9, 3–11, 3–22, 3–23, 3–24, 5–30Miscellaneous Plastics

Page 159

Index–6 Maintenance and Service GuideIndexpower, troubleshooting 2–12processorremoval 5–28spare part numbers 3–5, 3–24, 3–25, 3–27, 3–28, 5–28Rrear co

Page 160 - DVD±RW and CD-RW Combo Drive

IndexMaintenance and Service Guide Index–7tools required 4–1top components 1–15, 1–17top coverremoval 5–43spare part number 3–3, 3–25, 3–28, 5–43Touch

Page 161

1–18 Maintenance and Service GuideProduct DescriptionTable 1-7TouchPad ComponentsItem Component Function1 TouchPad Moves the pointer and selects or ac

Page 162 - DVD/CD-RW Combo Drive

Product DescriptionMaintenance and Service Guide 1–19The external components on the bottom of the computer are shown below and described in Table 1-8.

Page 163

1–20 Maintenance and Service GuideProduct Description1. 5 D e s i g n O ve r v i ewThis section presents a design overview of key parts and features

Page 164 - DVD-ROM Drive

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 165 - CD-ROM Drive

2–2 Maintenance and Service GuideTroubleshootingTo start Computer Setup:1. Turn on or restart the computer.2. Before Windows® opens and while the “F10

Page 166

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

Page 167 - System DMA

TroubleshootingMaintenance and Service Guide 2–33. To exit Computer Setup, choose one of the following methods:❏ To exit Computer Setup without saving

Page 168 - System Interrupts

2–4 Maintenance and Service GuideTroubleshootingComputer Setup MenusThe menu tables in this section provide an overview of Computer Setup options.✎Som

Page 169

TroubleshootingMaintenance and Service Guide 2–5Security MenuTable 2-2Security MenuSelect To do thisSetup password Enter, change, or delete a setup pa

Page 170 - System I/O Addresses

2–6 Maintenance and Service GuideTroubleshootingTPM Embedded SecurityEnable/disable support for TPM (Trusted Platform Module) Embedded Security, which

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TroubleshootingMaintenance and Service Guide 2–7Diagnostics MenuSystem Configuration Menu✎Some of the listed System Configuration options may not be s

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2–8 Maintenance and Service GuideTroubleshootingTable 2-4System Configuration Menu (Continued)Select To do thisDevice Configurations Swap the functi

Page 173 - System Memory Map

TroubleshootingMaintenance and Service Guide 2–9Device configurations (continued) Choose Bit-shift or LBA assisted HDD Translation Mode. Enable/disa

Page 174 - Screw Listing

2–10 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

Page 175

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Page 176 - Table A-2

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

Page 177 - Table A-3

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Page 178 - Torx8 T8M2.5×4.0 Screw

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

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2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

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TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

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2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Page 182 - Phillips PM2.0×3.0 Screw

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Page 183 - Phillips PM1.5×3.0 Screw

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

Page 184 - Torx8 T8M2.5×10.0 Screw

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Page 185 - (Continued)

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

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TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

Page 187 - Phillips PM2.5×3.0 Screw

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Page 188 - Phillips PM2.5×5.0 Screw

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

Page 189 - Table A-10

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Page 190 - Table A-11

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Page 191 - Phillips PM2.0×4.0 Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Page 192 - Phillips PM2.0×2.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Page 193

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Page 194 - Table A-14

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Page 195 - Hex HM5.0×12.0 Screw Lock

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Page 196 - Torx8 T8M2.5×6.0 Screw

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Page 197 - Windows Vista

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 198 - Backup Suggestions

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

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ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 200 - Creating Recovery Points

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

Page 201 - Performing a Recovery

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Page 202 - ■ From the recovery partition

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Page 203 - Recovery Partition

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Page 204 - Windows XP

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Page 205 - Backing Up Your Information

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Page 206

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Page 207

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Page 208

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Page 209

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

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ContentsMaintenance and Service Guide vi6 SpecificationsAScrew ListingB Backup and Recovery in Windows VistaC Backup and Recovery in Windows XPD Displ

Page 211

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Page 212 - Display Component Recycling

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics Kit

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Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Part NumberPlastics

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3–16 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage Devices

Page 215 - Removing the Display Bezel

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-3Mass Storage DevicesSpare Part Number InformationItem DescriptionSpare Part Number

Page 216 - Removing the Display Inverter

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.5 Miscellaneous (Not Illustrated)Table 3-4Miscellaneous (Not Illustrated)Spare Part Infor

Page 217

Illustrated Parts CatalogMaintenance and Service Guide 3–19Power cords:For use in the United States 246959-001For use in Australia 246959-011For use i

Page 218

3–20 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer toAppendix A, “Screw Listing,” for more inf

Page 219 - Removing the Display Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Sequential Part Number ListingTable 3-5Sequential Part Number ListingSpare Part Number

Page 220 - Removing the Backlight Cover

3–22 Maintenance and Service GuideIllustrated Parts Catalog379799-001 Heat sink (includes thermal paste)380089-001 HP Docking Station Miscellaneous Pl

Page 221

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx7300 and nx7400 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core So

Page 222 - Removing the Backlight Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–23407575-001 802.11a/b/g GL WLAN module for use in the MOW! countries or regions listed below

Page 223 - Removing the Backlight

3–24 Maintenance and Service GuideIllustrated Parts Catalog407575-003 802.11a/b/g GL WLAN module for use in the ROW countries or regions listed below:

Page 224 - Releasing the LCD Panel

Illustrated Parts CatalogMaintenance and Service Guide 3–25413700-001 4X Max DVD±RW and CD-RW Double-Layer Combo Drive413701-001 24X Max DVD/CD-RW Com

Page 225 - 23. Remove the LCD panel

3–26 Maintenance and Service GuideIllustrated Parts Catalog417521-001 Thermal plate417522-001 15.4-inch, WSXGA+ display assembly (includes wireless an

Page 226 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–27417525-211 Keyboard for use in Hungary417525-221 Keyboard for use in the Czech Republic4175

Page 227 - Audio-In (Microphone)

3–28 Maintenance and Service GuideIllustrated Parts Catalog439222-001 Intel Core Duo T5600 (1.83-GHz) processor, for defeatured models439223-001 Intel

Page 228 - Universal Serial Bus

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Page 229 - External Monitor

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 230 - RJ-11 (Modem)

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 231 - RJ-45 (Network)

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 232 - Power Cord Set Requirements

1–2 Maintenance and Service GuideProduct Description1.1 Fe a tu r e s The following processors, varying by computer model:❏ Intel Core Duo T7600 (2.3

Page 233 - General Requirements

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Page 234

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Page 235

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Page 236

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Page 237

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 70 sc

Page 238

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Page 239

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Page 240

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.13 Processor 1 loosened5.14 Mini Card Modul

Page 241

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Page 242

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

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