Compaq Mini CQ10 Notebook PC andCompaq Mini 102 Notebook PCMaintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for main
Category Description CompaqMiniCQ10CompaqMini 102Mass storagedevicesHard drive ✓✓●9.5-mm, 6.35-cm (2.50-in) ✓✓●160 GB, 5400 RPM ✓✓●Serial ATA ✓✓Solid-
Recovering using the recovery discsTo restore the system from the recovery discs:1.Back up all personal files.2. Insert the first recovery disc into a
Windows XP backup and recoveryUse the instructions in this section if Windows XP is installed on your computer.To protect your information, use the Wi
To create a backup using the Windows Backup utility (select models only), follow these steps:NOTE: Be sure that the computer is connected to AC power
6.After the operating system is installed, remove the Operating System disc and insert the DriverRecovery disc.7. Follow the on-screen instructions to
8 Connector pin assignmentsAudio-out (headphone)/Audio-in (microphone) jackPin Signal1 Left audio signal in2 Right audio signal in3Ground4Microphone96
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground11
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8 Unused98 Chapter 8 Connector pin assignments
Universal Serial BusPin Signal1+5 VDC2 Data -3 Data +4GroundUniversal Serial Bus99
9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
Category Description CompaqMiniCQ10CompaqMini 102External mediacardsDigital Media Slot with push-push insert/eject port supporting:●Memory Stick (MS)●
10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4.Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display panel
10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the
15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains mercu
18.Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20.Remove the screws (2) that secure th
IndexAAC adapter, spare partnumber 24administrator password 72, 76antennaremoval 69spare part number 21, 63antennas 14applications key, Windows 7audio
function keys 7Ggraphics, product description 1grounding equipment andmethods 33Hhard driveprecautions 30product description 2spare part number 17spec
pointing device 3ports 3power requirements 3processors 1product name 1security 3serviceability 4wireless 2product name 1Rrelease latches, battery 13re
Category Description CompaqMiniCQ10CompaqMini 102Serviceability End-user replaceable parts: AC adapter ✓✓Battery (system) ✓✓Keyboard ✓✓Hard drive ✓✓
2 External component identificationComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the s
LightComponent DescriptionCaps lock light On: Caps lock is on.6 Chapter 2 External component identification
KeysComponent Description(1) Function keys Execute frequently used system functions whenpressed in combination with the fn key.(2) fn key Executes
Front componentsComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in Standby.●Off: The computer is off or in Hiber
Component Description(5)Wireless light●Blue: An integrated wireless device, such as awireless local area network (WLAN) device, ison.●Amber: All wirel
Right-side componentsComponent Description(1)USB ports (2) Connect optional USB devices.(2) Digital Media Slot Supports the following optional digit
Left-side componentsComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is design
© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Display componentsComponent Description(1) Speakers (2) Produce sound.(2) Internal display switch Turns off the display if the display is closed while
Bottom componentsComponent Description(1) Battery bay Holds the battery.(2)Battery release latches (2) Release the battery from the battery bay.(3)
Wireless antennasComponent Description(1) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wirelesswide-a
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Computer major componentsItem Description Spare partnumber(1) Display assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare (includes 1 webcam, 1 microphone,
Item Description Spare partnumber(2) Keyboard●For use in Brazil 535689-202●For use in the Czech Republic 535689-221●For use in Europe 535689-A41●For u
Item Description Spare partnumber(7) USB/audio board (includes cable) 600124-001(8) DC connector/power board 581326-001 Plastics/actuator kitIncludes
Item Description Spare partnumber Broadcom 4312G 802.11b/g WiFi Adapter●For use for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United
Item Description Spare partnumber(16) Battery ●6-cell Li-ion battery (55-Wh) 2.55-Ah 537627-001●3-cell Li-ion battery (28-Wh) 2.55-Ah 537626-00120 Ch
Display assembly subcomponentsItem Description Spare part number(1) EMI shield and hinge covers 537617-001(2) Display bezel with logo for use with web
Safety Warning NoticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare part number(10) Display back cover with logo 594808-001 Display screw kit (not illustrated)Includes 14 PM2.0×3.0×4.0×0.4T scre
Mass storage devicesNOTE: Each hard drive spare part kit and solid-state drive spare part kit includes a cable andmounting bracket.Item Description Sp
Miscellaneous partsDescription Spare part number30-W, 3-pin AC adapter 496813-001Power cords, 3-pin, 1.83m●For use in Argentina 490371-D01●For use in
Sequential part number listingSpare part number Description490371-001 Power cord, 3-pin, 1.83m, for use in North America490371-011 Power cord, 3-pin,
518436-002 WiFi Adapter, Atheros 9285G 802.11b/g/n 1x1 for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armen
535689-BG1 Keyboard for use in Switzerland535689-DH1 Keyboard for use in Finland, Norway, and Sweden535689-DJ1 Keyboard for use in Greece537612-001 Pl
600124-001 USB/audio board with cable600131-001 Memory module, 1024-MB, PC2-6400, DDR2, 533-MHz, for use with WWAN option600125-001 Display panel, 25.
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
iv Safety Warning Notice
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 54 screws, in 8 different sizes, that mu
Computer feetThe computer feet are adhesive-backed rubber pads, tethered to the base enclosure.Description Spare part numberRubber kit 537618-001Compo
BatteryDescription Spare part number6-cell Li-ion battery (55-Wh) 2.55-Ah 537627-0013-cell Li-ion battery (28-Wh) 2.55-Ah 537626-001Before disassembli
SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before
Memory moduleDescription Spare part number1024-MB memory module (PC2-6400, DDR2, 533-MHz) 598861-001Before removing the memory module, follow these st
4.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco
KeyboardDescription Spare part numberKeyboard for use in Brazil 535689-202Keyboard for use in Europe 535689-A41Keyboard for use in Finland, Norway, an
Remove the keyboard:1. Remove the 3 Phillips PM2.0×3.0 screws that secure the keyboard to the computer.2. Turn the computer right-side up, and then op
Table of contents1 Product description ... 12
6.Slide the keyboard back until its top edge rests on the display assembly (2).7. Release the zero insertion force (ZIF) connector (1) to which the ke
RTC batteryDescription Spare part numberRTC battery 537616-001Before removing the real-time clock (RTC) battery, follow these steps:1. Shut down the c
Mass storage devicesNOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket andscrews.Description Spare part numb
Hard drive1. Remove the 4 Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.2. Using the Mylar tab, lift the bracket
Top coverDescription Spare part numberTop cover with TouchPad 537622-001Before removing the top cover, follow these steps:1. Shut down the computer. I
6.Remove the 8 Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure.7. Lift the inside edge of the top cover (1) and swing it up
9.Disconnect the TouchPad button board cable (2) from the system board, and then remove the topcover.Reverse this procedure to install the top cover.4
WLAN moduleDescription Spare part numberBroadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter 575920-001Broadcom 43225 802.11b/g/n 2x
Description Spare part number●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,and the United States504593-003●For us
5.If your computer has WWAN capability, remove the SIM (see SIM on page 37).6. Remove the following components:a.Keyboard (see Keyboard on page 40)b.
Equipment guidelines ... 33Component replacement procedures ...
WWAN moduleNOTE: Not available for computers with Mobile Mi installed.Description Spare part numberQualcomm EV-DO/HSPA WWAN module 531993-001CAUTION:
3.Remove the WWAN module (3) by pulling the module away from the slot at an angle.Reverse this procedure to install the WWAN module.Component replacem
USB/audio boardDescription Spare part numberUSB/audio board (includes cable) 600124-001Before removing the USB/audio board, follow these steps:1. Shut
DC connector/power boardDescription Spare part numberDC connector/power board 581326-001Before removing the power/battery pass-through board, follow t
FanDescription Spare part numberFan 537613-001NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side ofth
3.Remove the fan (3).Reverse this procedure to install the fan.Component replacement procedures57
Heat sink assemblyDescription Spare part numberHeat sink assembly (includes replacement thermal material) 537619-001Before removing the heat sink asse
2.Remove the heat sink assembly (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sinkassembly and system board c
System boardDescription Spare part numberSystem board (includes processor and replacement thermal material) ●Intel Atom N270 1.6-GHz processor, 512-K
2.Disconnect the following cables from the system board:(2) Display panel cable(3) Microphone cable(4) Speaker cable(5) WLAN cables(6) WWAN cables (se
Exiting the Setup Utility ... 75Setup Utility menus ...
5.Remove the 3 Phillips PM2.5×4.0 screws that secure the system board to the base enclosure.6. Grasp the system board at the midpoint of the left side
Display assemblyNOTE: Each display assembly spare part kit includes 1 webcam, 1 microphone, 2 speakers, and 2WLAN antenna assemblies; 2 WWAN antenna a
Remove the display assembly:1. Release the tape securing the WWAN antennas (1).2. Disconnect the following cables from the system board:(2) Display p
4.Remove the display assembly (3).5. If it is necessary to replace the display bezel, perform the following steps:a.Remove the display hinge covers (1
6.If it is necessary to replace the display panel, perform the following steps:a. Remove the 7 Phillips PM2.0×3.0 screws that secure the display panel
b.Remove the speaker assembly (2).8. If it is necessary to replace the display hinges, perform the following steps:a. Remove the 2 Phillips PM2.0×3.0
b.Disconnect the display panel cable (2).10. If it is necessary to replace the webcam module, perform the following steps:a. Disconnect the webcam cab
b.Pull the receiver through the tabs (2), and remove the microphone receiver (3).12. If it is necessary to replace the wireless antenna transceivers a
5 Computer SetupComputer Setup in Windows 7Starting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can b
Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows based, it does not support the TouchPad. Navigation andselection
8 Connector pin assignments ... 96Audio-out (headphone)/Aud
Exiting the Setup UtilityYou can exit the Setup Utility with or without saving changes.●To exit the Setup Utility and save your changes from the curre
Select To do thisProcessor C4 State Enable/disable the processor C4 sleep state.Boot Options Set the following boot options:●f10 and f12 Delay (sec.)―
Computer Setup in Windows XPStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWi
Displaying system informationThe following procedure explains how to display system information in the Setup Utility. If the SetupUtility is not open,
Main menuSelect To do thisSystem information●View and change the system time and date.●View identification information about the computer.●View specif
Diagnostics menuSelect To do thisHard Disk Self Test (select models only) Run a comprehensive self-test on the hard drive.Memory Test Run a diagnostic
6 SpecificationsComputer specificationsDimensionsDepth 16.67 cm (6.56 in)Width 26.17 cm (10.30 in)Height 2.52 cm (0.99 in)Weight25.7-cm (10.1-in) LCD,
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweeprateNOTE: Applicable product safety standards specify thermal limits for plastic s
25.7-cm (10.1-in), WSVGA, AntiGlare displayspecificationsDimensions Height 12.53 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (10.06 in)Numb
Hard drive specifications 160-GB*DimensionsHeight 9.5 mm (0.37 in)Width 70 mm (2.76 in)Weight 101 g (3.56 oz)Interface type SATATransfer rate 100 MB/
1 Product descriptionCategory Description CompaqMiniCQ10CompaqMini 102Product name Compaq Mini CQ10 Noteook PC ✓ Compaq Mini 102 Notebook PC ✓Proce
Solid-state drive specificationsPerformanceTransfer modes supported UDMA 0-4, Multiword-DMA 0-2, PIO 0-4Read 94902 KB/secWrite 26743 KB/secCharacteris
System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu
7 Backup and recoverySelect the section in this chapter that applies to the operating system installed on your computer.84 Chapter 7 Backup and reco
Windows 7 backup and recoveryUse the instructions in the section if Windows 7 is installed on your computer.To protect your information, back up your
Creating a copy of the hard driveThe back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image ofyour hard drive da
CAUTION: Before performing a disaster recovery, you must download the Disaster Recovery utilityand extract it to a USB flash drive.Downloading and ext
Using the Instant Restore utility when the operating system is functioningTo recover information when the operating system is functioning properly, fo
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created sincethe last restore point.You also can create addit
●Recovering a program or driver●Performing a full system recoveryBacking up your informationAs you add new software and data files, you should back up
Creating a set of recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state
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