Compaq 102 Manuel d'utilisateur

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Compaq Mini CQ10 Notebook PC and
Compaq Mini 102 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
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Résumé du contenu

Page 1 - Compaq Mini 102 Notebook PC

Compaq Mini CQ10 Notebook PC andCompaq Mini 102 Notebook PCMaintenance and Service GuideSUMMARYThis guide is a troubleshooting reference used for main

Page 2

Category Description CompaqMiniCQ10CompaqMini 102Mass storagedevicesHard drive ✓✓●9.5-mm, 6.35-cm (2.50-in) ✓✓●160 GB, 5400 RPM ✓✓●Serial ATA ✓✓Solid-

Page 3 - Safety Warning Notice

Recovering using the recovery discsTo restore the system from the recovery discs:1.Back up all personal files.2. Insert the first recovery disc into a

Page 4

Windows XP backup and recoveryUse the instructions in this section if Windows XP is installed on your computer.To protect your information, use the Wi

Page 5 - Table of contents

To create a backup using the Windows Backup utility (select models only), follow these steps:NOTE: Be sure that the computer is connected to AC power

Page 6

6.After the operating system is installed, remove the Operating System disc and insert the DriverRecovery disc.7. Follow the on-screen instructions to

Page 7

8 Connector pin assignmentsAudio-out (headphone)/Audio-in (microphone) jackPin Signal1 Left audio signal in2 Right audio signal in3Ground4Microphone96

Page 8

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground11

Page 9 - 1 Product description

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8 Unused98 Chapter 8 Connector pin assignments

Page 10

Universal Serial BusPin Signal1+5 VDC2 Data -3 Data +4GroundUniversal Serial Bus99

Page 11

9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Page 12

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

Page 13 - Top components

Category Description CompaqMiniCQ10CompaqMini 102External mediacardsDigital Media Slot with push-push insert/eject port supporting:●Memory Stick (MS)●

Page 14 - Component Description

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Page 15

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 16 - Front components

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display panel

Page 17

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

Page 18 - Right-side components

15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains mercu

Page 19 - Left-side components

18.Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20.Remove the screws (2) that secure th

Page 20 - Display components

IndexAAC adapter, spare partnumber 24administrator password 72, 76antennaremoval 69spare part number 21, 63antennas 14applications key, Windows 7audio

Page 21 - Bottom components

function keys 7Ggraphics, product description 1grounding equipment andmethods 33Hhard driveprecautions 30product description 2spare part number 17spec

Page 22 - Wireless antennas

pointing device 3ports 3power requirements 3processors 1product name 1security 3serviceability 4wireless 2product name 1Rrelease latches, battery 13re

Page 24 - Computer major components

Category Description CompaqMiniCQ10CompaqMini 102Serviceability End-user replaceable parts: AC adapter ✓✓Battery (system) ✓✓Keyboard ✓✓Hard drive ✓✓

Page 25

2 External component identificationComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the s

Page 26

LightComponent DescriptionCaps lock light On: Caps lock is on.6 Chapter 2 External component identification

Page 27

KeysComponent Description(1) Function keys Execute frequently used system functions whenpressed in combination with the fn key.(2) fn key Executes

Page 28

Front componentsComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in Standby.●Off: The computer is off or in Hiber

Page 29

Component Description(5)Wireless light●Blue: An integrated wireless device, such as awireless local area network (WLAN) device, ison.●Amber: All wirel

Page 30 - 538510-001

Right-side componentsComponent Description(1)USB ports (2) Connect optional USB devices.(2) Digital Media Slot Supports the following optional digit

Page 31

Left-side componentsComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is design

Page 32 - Miscellaneous parts

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 33

Display componentsComponent Description(1) Speakers (2) Produce sound.(2) Internal display switch Turns off the display if the display is closed while

Page 34

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2)Battery release latches (2) Release the battery from the battery bay.(3)

Page 35

Wireless antennasComponent Description(1) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wirelesswide-a

Page 36

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Page 37 - 4 Removal and replacement

Computer major componentsItem Description Spare partnumber(1) Display assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare (includes 1 webcam, 1 microphone,

Page 38 - Drive handling

Item Description Spare partnumber(2) Keyboard●For use in Brazil 535689-202●For use in the Czech Republic 535689-221●For use in Europe 535689-A41●For u

Page 39 - Grounding guidelines

Item Description Spare partnumber(7) USB/audio board (includes cable) 600124-001(8) DC connector/power board 581326-001 Plastics/actuator kitIncludes

Page 40

Item Description Spare partnumber Broadcom 4312G 802.11b/g WiFi Adapter●For use for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United

Page 41

Item Description Spare partnumber(16) Battery ●6-cell Li-ion battery (55-Wh) 2.55-Ah 537627-001●3-cell Li-ion battery (28-Wh) 2.55-Ah 537626-00120 Ch

Page 42 - Service tag

Display assembly subcomponentsItem Description Spare part number(1) EMI shield and hinge covers 537617-001(2) Display bezel with logo for use with web

Page 43 - Computer feet

Safety Warning NoticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 44 - Description Spare part number

Item Description Spare part number(10) Display back cover with logo 594808-001 Display screw kit (not illustrated)Includes 14 PM2.0×3.0×4.0×0.4T scre

Page 45

Mass storage devicesNOTE: Each hard drive spare part kit and solid-state drive spare part kit includes a cable andmounting bracket.Item Description Sp

Page 46 - Memory module

Miscellaneous partsDescription Spare part number30-W, 3-pin AC adapter 496813-001Power cords, 3-pin, 1.83m●For use in Argentina 490371-D01●For use in

Page 47

Sequential part number listingSpare part number Description490371-001 Power cord, 3-pin, 1.83m, for use in North America490371-011 Power cord, 3-pin,

Page 48 - Keyboard

518436-002 WiFi Adapter, Atheros 9285G 802.11b/g/n 1x1 for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Argentina, Armen

Page 49

535689-BG1 Keyboard for use in Switzerland535689-DH1 Keyboard for use in Finland, Norway, and Sweden535689-DJ1 Keyboard for use in Greece537612-001 Pl

Page 50

600124-001 USB/audio board with cable600131-001 Memory module, 1024-MB, PC2-6400, DDR2, 533-MHz, for use with WWAN option600125-001 Display panel, 25.

Page 51 - RTC battery

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Page 52 - Mass storage devices

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i

Page 53 - Solid-state drive

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 54 - Top cover

iv Safety Warning Notice

Page 55

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 56

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 57 - WLAN module

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 54 screws, in 8 different sizes, that mu

Page 58

Computer feetThe computer feet are adhesive-backed rubber pads, tethered to the base enclosure.Description Spare part numberRubber kit 537618-001Compo

Page 59

BatteryDescription Spare part number6-cell Li-ion battery (55-Wh) 2.55-Ah 537627-0013-cell Li-ion battery (28-Wh) 2.55-Ah 537626-001Before disassembli

Page 60 - WWAN module

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Page 61

Memory moduleDescription Spare part number1024-MB memory module (PC2-6400, DDR2, 533-MHz) 598861-001Before removing the memory module, follow these st

Page 62 - USB/audio board

4.Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inco

Page 63 - DC connector/power board

KeyboardDescription Spare part numberKeyboard for use in Brazil 535689-202Keyboard for use in Europe 535689-A41Keyboard for use in Finland, Norway, an

Page 64 - Fan 537613-001

Remove the keyboard:1. Remove the 3 Phillips PM2.0×3.0 screws that secure the keyboard to the computer.2. Turn the computer right-side up, and then op

Page 65

Table of contents1 Product description ... 12

Page 66 - Heat sink assembly

6.Slide the keyboard back until its top edge rests on the display assembly (2).7. Release the zero insertion force (ZIF) connector (1) to which the ke

Page 67

RTC batteryDescription Spare part numberRTC battery 537616-001Before removing the real-time clock (RTC) battery, follow these steps:1. Shut down the c

Page 68 - System board

Mass storage devicesNOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket andscrews.Description Spare part numb

Page 69

Hard drive1. Remove the 4 Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.2. Using the Mylar tab, lift the bracket

Page 70

Top coverDescription Spare part numberTop cover with TouchPad 537622-001Before removing the top cover, follow these steps:1. Shut down the computer. I

Page 71 - Display assembly

6.Remove the 8 Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure.7. Lift the inside edge of the top cover (1) and swing it up

Page 72

9.Disconnect the TouchPad button board cable (2) from the system board, and then remove the topcover.Reverse this procedure to install the top cover.4

Page 73

WLAN moduleDescription Spare part numberBroadcom 4312G 802.11b/g WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter 575920-001Broadcom 43225 802.11b/g/n 2x

Page 74

Description Spare part number●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,and the United States504593-003●For us

Page 75

5.If your computer has WWAN capability, remove the SIM (see SIM on page 37).6. Remove the following components:a.Keyboard (see Keyboard on page 40)b.

Page 76

Equipment guidelines ... 33Component replacement procedures ...

Page 77

WWAN moduleNOTE: Not available for computers with Mobile Mi installed.Description Spare part numberQualcomm EV-DO/HSPA WWAN module 531993-001CAUTION:

Page 78 - 5 Computer Setup

3.Remove the WWAN module (3) by pulling the module away from the slot at an angle.Reverse this procedure to install the WWAN module.Component replacem

Page 79 - Displaying system information

USB/audio boardDescription Spare part numberUSB/audio board (includes cable) 600124-001Before removing the USB/audio board, follow these steps:1. Shut

Page 80 - Setup Utility menus

DC connector/power boardDescription Spare part numberDC connector/power board 581326-001Before removing the power/battery pass-through board, follow t

Page 81 - Diagnostics menu

FanDescription Spare part numberFan 537613-001NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side ofth

Page 82 - Computer Setup in Windows XP

3.Remove the fan (3).Reverse this procedure to install the fan.Component replacement procedures57

Page 83

Heat sink assemblyDescription Spare part numberHeat sink assembly (includes replacement thermal material) 537619-001Before removing the heat sink asse

Page 84 - System Configuration menu

2.Remove the heat sink assembly (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sinkassembly and system board c

Page 85

System boardDescription Spare part numberSystem board (includes processor and replacement thermal material) ●Intel Atom N270 1.6-GHz processor, 512-K

Page 86 - 6 Specifications

2.Disconnect the following cables from the system board:(2) Display panel cable(3) Microphone cable(4) Speaker cable(5) WLAN cables(6) WWAN cables (se

Page 87 - Computer specifications

Exiting the Setup Utility ... 75Setup Utility menus ...

Page 88 - 80 Chapter 6 Specifications

5.Remove the 3 Phillips PM2.5×4.0 screws that secure the system board to the base enclosure.6. Grasp the system board at the midpoint of the left side

Page 89 - Hard drive specifications

Display assemblyNOTE: Each display assembly spare part kit includes 1 webcam, 1 microphone, 2 speakers, and 2WLAN antenna assemblies; 2 WWAN antenna a

Page 90 - 82 Chapter 6 Specifications

Remove the display assembly:1. Release the tape securing the WWAN antennas (1).2. Disconnect the following cables from the system board:(2) Display p

Page 91

4.Remove the display assembly (3).5. If it is necessary to replace the display bezel, perform the following steps:a.Remove the display hinge covers (1

Page 92 - 7 Backup and recovery

6.If it is necessary to replace the display panel, perform the following steps:a. Remove the 7 Phillips PM2.0×3.0 screws that secure the display panel

Page 93 - Windows 7 backup and recovery

b.Remove the speaker assembly (2).8. If it is necessary to replace the display hinges, perform the following steps:a. Remove the 2 Phillips PM2.0×3.0

Page 94

b.Disconnect the display panel cable (2).10. If it is necessary to replace the webcam module, perform the following steps:a. Disconnect the webcam cab

Page 95

b.Pull the receiver through the tabs (2), and remove the microphone receiver (3).12. If it is necessary to replace the wireless antenna transceivers a

Page 96 - Using system restore points

5 Computer SetupComputer Setup in Windows 7Starting the Setup UtilityThe Setup Utility is a ROM-based information and customization utility that can b

Page 97 - When to create restore points

Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows based, it does not support the TouchPad. Navigation andselection

Page 98

8 Connector pin assignments ... 96Audio-out (headphone)/Aud

Page 99

Exiting the Setup UtilityYou can exit the Setup Utility with or without saving changes.●To exit the Setup Utility and save your changes from the curre

Page 100

Select To do thisProcessor C4 State Enable/disable the processor C4 sleep state.Boot Options Set the following boot options:●f10 and f12 Delay (sec.)―

Page 101 - Backing up your information

Computer Setup in Windows XPStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWi

Page 102 - Performing a recovery

Displaying system informationThe following procedure explains how to display system information in the Setup Utility. If the SetupUtility is not open,

Page 103

Main menuSelect To do thisSystem information●View and change the system time and date.●View identification information about the computer.●View specif

Page 104 - 8 Connector pin assignments

Diagnostics menuSelect To do thisHard Disk Self Test (select models only) Run a comprehensive self-test on the hard drive.Memory Test Run a diagnostic

Page 105 - External monitor

6 SpecificationsComputer specificationsDimensionsDepth 16.67 cm (6.56 in)Width 26.17 cm (10.30 in)Height 2.52 cm (0.99 in)Weight25.7-cm (10.1-in) LCD,

Page 106 - RJ-45 (network)

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweeprateNOTE: Applicable product safety standards specify thermal limits for plastic s

Page 107 - Universal Serial Bus

25.7-cm (10.1-in), WSVGA, AntiGlare displayspecificationsDimensions Height 12.53 cm (4.93 in)Width 22.27 cm (8.77 in)Diagonal 25.55 cm (10.06 in)Numb

Page 108 - 9 Power cord set requirements

Hard drive specifications 160-GB*DimensionsHeight 9.5 mm (0.37 in)Width 70 mm (2.76 in)Weight 101 g (3.56 oz)Interface type SATATransfer rate 100 MB/

Page 109

1 Product descriptionCategory Description CompaqMiniCQ10CompaqMini 102Product name Compaq Mini CQ10 Noteook PC ✓ Compaq Mini 102 Notebook PC ✓Proce

Page 110 - 10 Recycling

Solid-state drive specificationsPerformanceTransfer modes supported UDMA 0-4, Multiword-DMA 0-2, PIO 0-4Read 94902 KB/secWrite 26743 KB/secCharacteris

Page 111

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

Page 112

7 Backup and recoverySelect the section in this chapter that applies to the operating system installed on your computer.84 Chapter 7 Backup and reco

Page 113

Windows 7 backup and recoveryUse the instructions in the section if Windows 7 is installed on your computer.To protect your information, back up your

Page 114

Creating a copy of the hard driveThe back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image ofyour hard drive da

Page 115

CAUTION: Before performing a disaster recovery, you must download the Disaster Recovery utilityand extract it to a USB flash drive.Downloading and ext

Page 116

Using the Instant Restore utility when the operating system is functioningTo recover information when the operating system is functioning properly, fo

Page 117

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created sincethe last restore point.You also can create addit

Page 118

●Recovering a program or driver●Performing a full system recoveryBacking up your informationAs you add new software and data files, you should back up

Page 119

Creating a set of recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state

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