HP Care Pack Service
Product Numbers
Enterprise & Commercial Purchased Care Packs
('A' stands for physical Care Pack, 'E' for electronic Care Pack)
For DAT 40 Range, DAT 72 Range and DAT 160 Range Only
Product Description
Product
Number
Tape Installation Hardware Installation Only
U2090A/E
Hardware, "3-year", "Next Business Day", "9x5", "on-site"*
H3155A/E
Hardware, "3-year", "4-hour", "13x5", "on-site"
H4616A/E
Hardware, "3-year", "4-hour", "24x7", "on-site"
U2068A/E
Hardware, "3-year", "6hr Call-to-Repair", "24x7", "on-site"
U6358A/E
Hardware, "4-year", "4-hour", "13x5", "on-site"
U9338A/E
Hardware, "4-year", "4-hour", "24x7", "on-site"
U9339A/E
Hardware, "5-year", "4-hour", "13x5", "on-site"
U9340A/E
Hardware, "5-year", "4-hour", "24x7", "on-site"
U9341A/E
Hardware, "1-year", "Next Business Day", "9x5", "on-site", "Post Warranty"
UA450PE
Hardware, "1-year", "4-hour", "13x5", "on-site", "Post Warranty"
UA451PE
Hardware, "1-year", "4-hour", "24x7", "on-site", "Post Warranty"
UA452PE
Hardware, "1-year", "6hr Call-to-Repair", "24x7", "on-site", Post Warranty"
UA453PE
Enterprise Purchased Care Packs
For DAT 40 Range, DAT 72 Range and DAT 160 Range Only
Product Description
Drive Band
Install Band
Product
Number
Tape Installation Hardware Installation Only
N/A
596
HA113A1
Hardware, "3-year", "next-day", "13x5", "on-site"
455
N/A
HA101A3
Hardware, "3-year", "4-hour", "13x5", "on-site"
455
N/A
HA103A3
Hardware, "3-year", "4-hour", "24x7", "on-site"
455
N/A
HA104A3
Hardware, "3-year", "6hr Call-to-Repair", "24x7", "on-site"*
455
N/A
HA105A3
SW, "3-year", "Phone-in", "9x5"
N/A N/A
HA106A3
SW, "3-year", "Phone-in", "24x7"
N/A N/A
HA107A3
Hardware Only, Support Plus, "3-year", "13x5"
455
N/A
HA109A3
Hardware Only, Support Plus 24, "3-year", "24x7"
455
N/A
HA110A3
Hardware Only, Proactive 24, "3-year", "24x7"*
455
N/A
HA111A3
Hardware Only, Critical Service, "3-year", "24x7"*
455
N/A
HA112A3
*Both Proactive 24 & Critical Service only relate to 'reactive elements', 'proactive elements' are available
on time & materials basis. (SW is supported separately per package).
The Care Pack information quoted above relates to 3 year offerings only, 1yr / 4yr & 5yr packs are
available for each offering (replace A3 with A1, A4 or A5).
QuickSpecs
HP StorageWorks DAT Drives
Service and Support, HP Care Pack, and Warranty Information
DA - 11883 Worldwide QuickSpecs — Version 25 — 8.6.2007
Page 15
(29 pages)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Commentaires sur ces manuels