SSPs (Subsequent
System Packages)
For Priority, Priority 24, Priority Silver, Priority Gold, and Priority Gold Executive
HW Support at same level as corresponding package for Principal
server/station
License Subscription: Compaq O/S (where applicable)
Telephone support through Principal server/station covered by full support
package
Installation
Pre-installation review
Unpacking of equipment
Assemble and test
Basic product usage info
No software installation added
Installation &
Startup Compaq
O/S
Pre-installation review
Unpacking of equipment
Assemble and test
Basic product usage info
Install operating systems
Product configuration
Print and network access
Orientation
Model/CarePaq
Priority Service
Principal Server
1 year
Principal Server
3 years
Subsequent
Systems
1 year
Subsequent
Systems
3 years
AlphaServer/AlphaStation DS10
Priority
FP-A01BA-12 FP-A01BA-36 FP-A21BA-12 FP-A21BA-36
Priority 24
FP-A02BA –12
FP-A02BA-36 FP-A22BA-12 FP-A22BA-36
Priority Silver
FP-A04BA-12 FP-A04BA-36 FP-A24BA-12 FP-A24BA-36
Priority Gold
FP-A08BA-12 FP-A08BA-36 FP-A28BA-12 FP-A28BA-36
Priority Gold Exec.
FP-A09BA-12 FP-A09BA-36 FP-A29BA-12 FP-A29BA-36
Installation
FP-AINST-BA FP-AINST-BA FP-AINST-BA FP-AINST-BA
Installation & Startup
FP-ASTAR-BA FP-ASTAR-BA FP-ASTAR-BA FP-ASTAR-BA
Notes:
AlphaServer/AlphaStation DS10 systems include three years hardware warranty with 5x9, on-site Next
Business Day response.
New Compaq hardware options internal to the AlphaServer/AlphaStation enclosure receive the same
warranty or service level as purchased with the server or station.
External storage devices/cabinets carry their own level of warranty and should be quoted separately
for uplifted warranty services (CarePaq Priority Service).
In addition to the CarePaq Priority Services, uplifted warranty Supplemental Services are available for
separate hardware and software support. For more information on Hardware and Software
Supplemental Services and other Compaq service options available for AlphaServers and
AlphaStations, consult your Compaq Sales Account Manager or visit
http://www.compaq.com/services/
Overview
Standard Features
Systems/Options
Options
TechSpecs
TechSpecs
QuickSpecs
Compaq AlphaServer DS10 (466 MHz)
DA - 10398 Worldwide QuickSpecs — Version 28 — 10/3/2001
Page 26
(35 pages)
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