Compaq 2000fc Guide de dépannage télécharger pdf (Page 38)

A-8 Further Troubleshooting

CD-ROM

Problem Possible Solution

Cannot read compact disc. 1. CD is not properly seated in the drive. Eject the CD, correctly seat it

in the drive, then reload.

2. CD is loaded upside down. Eject CD, turn it over, then reload.

3. See Flowchart 18.

System will not boot from

CD-ROM drive.

1. The CD-ROM boot is not enabled through the Computer Setup

utility. Run the Computer Setup utility and set the drive priorities.

2. Ensure that drive cabling and jumpers are set correctly. To boot a

SCSI drive, the drive ID number must be set to 0.

3. See Flowchart 16.

Cannot eject compact disc

(tray-load unit).

CD is not properly seated in the drive. Turn off the computer and insert

a thin metal rod into the emergency eject hole and push firmly (a

straightened paper clip can be used). Slowly pull the tray out from the

drive until the tray is fully extended, then remove the CD.

Cannot eject compact disc

(slot-load unit).

1. Remove the drive from the chassis.

2. Remove the front bezel from the drive.

3. Remove the top and bottom drive covers.

4. Release the clamping mechanism to retrieve the CD.

CD-ROM device is not

detected; driver is not loaded.

1. CD-ROM drive is not connected properly or not properly

terminated. Open the computer and check the drive cable.

2. See Flowchart 18.

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Compaq 2000fc Guide de dépannage Page 38