Compaq ProLiant DL388e Guide de l'utilisateur télécharger pdf (Page 90)

Troubleshooting 90

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item See

"Symptom information (on page 86)"

"Loose connections (on page 88)"

"Service notifications (on page 88)"

1 2 ... 85 86 87 88 89 90 91 92 93 94 95 ... 126 127

HP ProLiant DL388 G7 Server 1
User Guide 1
Contents 3
Contents 4 4
Contents 5 5
Contents 6 6
Component identification 7
Front panel LEDs and buttons 8
Systems Insight Display LEDs 9
Rear panel components 11
Rear panel LEDs and buttons 12
System board components 14
System maintenance switch 15
NMI functionality 15
DIMM slot locations 16
SAS and SATA device numbers 17
SAS and SATA hard drive LEDs 18
PCI riser cage LEDs 19
FBWC module LEDs 20
Battery pack LEDs 21
Hot-plug fans 22
Component identification 23 23
Operations 24
Remove the access panel 25
Install the access panel 26
Remove the PCI riser cage 29
Install the PCI riser cage 29
Remove the air baffle 31
Rack planning resources 32
Optimum environment 33
Temperature requirements 34
Power requirements 34
Rack warnings 35
Installing hardware options 35
Setup 37 37
Registering the server 38
Introduction 39
Processor option 39
Install the heatsink 44
Memory options 46
DIMM identification 47
Memory configurations 47
Installing a DIMM 53
Optical drive option 57
Expansion board options 60
PCI riser board option 63
Hard drive cage option 64
Cabling 69
BBWC battery cabling 70
FBWC battery cabling 70
Configuration and utilities 71
HP ROM-Based Setup Utility 72
Boot options 73
BIOS Serial Console 73
Configuring AMP modes 73
Configuring mirrored memory 74
Array Configuration Utility 75
Management tools 76
ROMPaq utility 77
Erase Utility 77
Redundant ROM support 78
Diagnostic tools 79
Keeping the system current 80
Version control 81
ProLiant Support Packs 81
Firmware 82
HP Smart Update Manager 82
Care Pack 83
Troubleshooting 84
Symbols on equipment 85
Warnings 85
Symptom information 86
Troubleshooting 87 87
Loose connections 88
Service notifications 88
Server health LEDs 88
Troubleshooting flowcharts 88
Start diagnosis flowchart 89
General diagnosis flowchart 90
Symptoms: 92
POST problems flowchart 94
OS boot problems flowchart 96
• Corrupted OS 97
• Redundancy failure 99
(http://www.hp.com/support) 100
Troubleshooting 101 101
Battery replacement 102
FCC rating label 103
Class A equipment 103
Class B equipment 103
Modifications 104
• EMC Directive 2004/108/EC 105
Japanese notice 106
BSMI notice 106
Korean notice 106
Chinese notice 107
Laser compliance 107
Battery replacement notice 107
Electrostatic discharge 109
Specifications 110
Technical support 113
Technical support 114 114
Customer Self Repair 115
Technical support 116 116
Reparo feito pelo cliente 117
Technical support 118 118
Technical support 119 119
Technical support 120 120
Acronyms and abbreviations 121
Index 124 124
Index 125 125
Index 126 126
Index 127 127

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Compaq ProLiant DL388e Guide de l'utilisateur Page 90

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