Compaq AlphaServer ES40 Informations techniques télécharger pdf (Page 278)

7-32 Compaq AlphaServer ES40 Service Guide

7.8

Troubleshooting Tips

Table 7–3 lists possible causes and suggested solutions for symptoms

you might see.

Table 7–3 RMC Troubleshooting

Symptom Possible Cause Suggested Solution

You cannot connect to

the RMC CLI from the

modem.

The RMC may be in

Soft Bypass or Firm

Bypass mode.

Issue the show

com1_mode command

from SRM and change the

setting if necessary. If in

Soft Bypass mode, you can

disconnect the modem

session and reconnect it.

The terminal cannot

communicate with the

RMC correctly.

System and terminal

baud rates do not

match.

Set the baud rate for the

terminal to be the same as

for the system. For first-

time setup, suspect the

console terminal, since the

RMC and system default

baud is 9600.

RMC will not answer

when the modem is

called.

Modem cables may be

incorrectly installed.

Check modem phone lines

and connections.

RMC remote access is

disabled or the modem

was power cycled since

last being initialized.

From the local serial

terminal or VGA monitor,

enter the set password

and set init commands,

and then enter the enable

remote command.

The modem is not

configured correctly.

Modify the modem

initialization string

according to your modem

documentation.

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